RICH HEARTED review for PODpartner: Print on Demand

We sincerely apologize for the frustrating experience you've had with your sample order. We understand how important it is for you to receive your products promptly, and we deeply regret any inconvenience this delay may have caused. We want to clarify that we have recently undergone a significant expansion, moving all our facilities to a larger site to better accommodate the increasing demand for our products. While this expansion was necessary to enhance our capabilities, it has unexpectedly presented challenges in our operations. These unforeseen challenges have led to delays in production and shipping, and we understand that this has impacted your experience. We want to assure you that we are actively working to resolve these issues and get back on track as quickly as possible. Regarding your order, we apologize for the delay and any inconvenience it has caused you. Our customer service manager will personally reach out to you to discuss the best solution. Please know that we value your business and hope for the opportunity to serve you better in the future. Your candid review helps us identify areas where we need to improve, and we appreciate your feedback.