Rating
4.5
feedback
26
chart
#2,636
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
12%
-
Less than a month
19%
-
Less than a year
46%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the easy and quick installation process, helpful customer support, and the effectiveness of the app in generating referrals and sales. Users appreciate the seamless setup, customizable features, and the transparent pricing structure. Kevin and Jeff from the support team are specifically mentioned for their excellent assistance and knowledge in guiding users through the app setup. However, there are a few negative reviews mentioning issues with the advertised free plan not being available and lack of response from the support team after installation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 11, 2024
The app is very good. It allows higher engagement of customers with the website. We have the usage of polls increase steadily on our website. The support is top notch. Very responsive and helpful. Great work team!
Nov. 20, 2024
Took me less than 5 minutes to set up. Easiest process I've ever had when setting up a new app on my Shopify page. Looking forward to seeing results with this.
Oct. 22, 2024
I got a call from one of their sales reps, Kevin, who helped me schedule a demo. We installed the app the same day, and I've been keeping an eye on referrals and sales for a few weeks now. I’m excited to see we’ve already made our first referral sale! The installation was super quick and easy, all thanks to their fantastic support team. The best part? The app runs itself with no maintenance needed and the pricing is really reasonable. Highly recommend!
Sept. 16, 2024
Very friendly and helpful team, extremely easy installation process. Took me no more than 2 mins to install it on my shop.
Aug. 29, 2024
it sounded nice, but there is no free plan like advertised. you have to pay to use it. free trial is available but that's not the same. giving it 1 star for the waste of people's time.
Hi there, sorry for the misunderstanding here. Our pricing was recently updated and now includes a free tier. It was unfortunate timing that you installed in the brief period when our pricing was updated on the App Store but hadn't been updated in the app yet. I apologize for any confusion. I've verified that you weren't charged. Hope you'll reconsider your rating and give us another try. All the best
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