Rating
4.4
feedback
24
chart
#2,725
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
8%
-
Less than a month
17%
-
Less than a year
46%
-
More than a year
0%
Reviews Summary
The reviews for the app are mostly positive, highlighting the easy installation process, helpful customer support, and effectiveness in generating referrals and sales. Users appreciate the quick setup, customizable features, and transparent pricing. Kevin and Jeff, the sales reps, are mentioned multiple times for their knowledge and assistance in guiding users through the app setup. However, there are a few negative reviews mentioning issues with communication and expectations regarding free plans.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 22, 2024
I got a call from one of their sales reps, Kevin, who helped me schedule a demo. We installed the app the same day, and I've been keeping an eye on referrals and sales for a few weeks now. I’m excited to see we’ve already made our first referral sale! The installation was super quick and easy, all thanks to their fantastic support team. The best part? The app runs itself with no maintenance needed and the pricing is really reasonable. Highly recommend!
Sept. 16, 2024
Very friendly and helpful team, extremely easy installation process. Took me no more than 2 mins to install it on my shop.
Aug. 29, 2024
it sounded nice, but there is no free plan like advertised. you have to pay to use it. free trial is available but that's not the same. giving it 1 star for the waste of people's time.
Hi there, sorry for the misunderstanding here. Our pricing was recently updated and now includes a free tier. It was unfortunate timing that you installed in the brief period when our pricing was updated on the App Store but hadn't been updated in the app yet. I apologize for any confusion. I've verified that you weren't charged. Hope you'll reconsider your rating and give us another try. All the best
July 4, 2024
Received multiple emails about them generating sales for other store and wanted us to try it. They sent multiple emails so we finally installed it. After that, asked them to assist us and take a look at our setup and no response at all from any person. We sent to multiple persons who emailed us before and after we signed up, they disappeared. It's a basic poll. Nothing spectacular.
Hi there, I'm very sorry to hear you didn't receive the support you needed after installing. Supporting our merchants is our top priority. It looks like your message slipped through the cracks. I apologize and have talked to the team to ensure this doesn't happen again.
May 16, 2024
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