Shop with Friends
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the easy installation process and the helpful support team. Many users have seen an increase in customer engagement and conversion rates after using the app. The concept of the app is also praised for being innovative and effective. However, on the negative side, some users have complained about lack of transparency regarding pricing and invoicing. There were also issues with unsolicited emails and unresponsive customer service. Overall, the app seems to have potential but needs improvement in terms of communication and user support.
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Started off excited, was told usage would be free to start, which made it easy to jump in and give it a shot. The concept is nice, but the execution let me down fast. There were no clear disclosures around invoicing or what would be charged, so that was a frustrating surprise! Communication throughout was pretty much nonexistent, during the whole experience and even after. Just silence. Ended up uninstalling. Cool idea, but needs a lot of work on transparency and actually supporting your users. After reading the reviews this happened to another business
Installation was super easy and the team was really helpful with any questions/requests I had. Overall the app seems to be performing well increasing the likelihood to purchase pretty significantly. I was surprised by how quickly our customers began sending out polls and making purchases. The app quickly pays for itself.
The how to install video was fantastic. Hope the app lives up to it.
I installed this app just so that I could give it a 1 star review only because if I see ONE MORE UNSOLICITED EMAIL from your representee "Irene Contreras" in our inbox I will go crazy.
Hi there, I’m sorry to hear about your frustration with our sales emails. We always honor do-not-contact requests and immediately stop outreach whenever asked. It looks like our team never got a reply from you, so they followed up. I’ve added you to our DNC list, so you will not hear from us again. If you do believe that you requested not to be contacted and your request was not respected, please reach out to us at [email protected] and we are happy to investigate further.
Fantastic app and an amazing team! They helped us drive more traffic and significantly improve our conversion rate. Highly recommend!
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