Merch Farm ‑ Premium Apparel
Custom Premium Apparel Made On Demand
Rating
1.8
feedback
4
chart
#10,403
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the app's functionality and the quality of the products offered. The fast and efficient customer support is also highlighted as a positive aspect. However, the negative reviews focus on the lack of response from the app's support team. Multiple merchants mention that they have not received any communication or approval after applying, leading to frustration and wasted time. Some users express disappointment in the application process, stating that it is unclear and lacks transparency in terms of acceptance criteria.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 28, 2023
I installed this app 18 days ago and have heard nothing from you. It seems my experience is like that of a few other merchants here. I have applied twice and heard nothing. Why do you have to apply? With other apps it is a simple task of installing and away you go. I have also emailed you asking what the typical timeline is and heard nothing. Your website and Shopify admin state merchants will receive an email once the account is accepted. This implies all accounts will be accepted. If you do not accept all applications, perhaps your wording needs to be along the lines of "if your application is accepted." If you have a specific criteria, perhaps it would be helpful to state that in the app store and on your website. That way, you save merchants time by letting them know whether they should bother applying or not.
March 5, 2023
Apparently, they do not want new stores signing up. I have been trying to gain access and have contacted support twice with ZERO response. I even emailed them on their main website. Again, ZERO response.
Oct. 13, 2022
The app works fine, anytime we ran into a problem we got fast and efficient customer support. All the clothes are premium quality, we’ve created custom high-performance apparel and it has exceeded our expectations.
April 5, 2022
DON'T EVEN BOTHER TO DOWNLOAD THIS APP! THEY WILL NEVER APPROVE OR OPEN YOUR ACCOUNT. Wasted my time with them! 0/10.
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