Merch Farm ‑ Premium Apparel for Shopify

Merch Farm ‑ Premium Apparel

Custom Premium Apparel Made On Demand

Rating

1.8

feedback

4

Reviews

chart

#12,477

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users have praised the app for its functionality and efficient customer support when issues arise. However, on the negative side, several merchants have expressed frustration over the lack of communication and responsiveness from the app developers. Some users reported difficulties in getting their accounts approved and highlighted the lack of response to inquiries and applications.

Highlights

Efficient customer support
Lack of communication and responsiveness
Difficulty in getting accounts approved
Lack of response to inquiries and applications

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    75% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 28, 2023

I installed this app 18 days ago and have heard nothing from you. It seems my experience is like that of a few other merchants here. I have applied twice and heard nothing. Why do you have to apply? With other apps it is a simple task of installing and away you go. I have also emailed you asking what the typical timeline is and heard nothing. Your website and Shopify admin state merchants will receive an email once the account is accepted. This implies all accounts will be accepted. If you do not accept all applications, perhaps your wording needs to be along the lines of "if your application is accepted." If you have a specific criteria, perhaps it would be helpful to state that in the app store and on your website. That way, you save merchants time by letting them know whether they should bother applying or not.

Using app

About 1 month

Total reviews

16

Average rating

2.4

1 / 5 Share

March 5, 2023

Apparently, they do not want new stores signing up. I have been trying to gain access and have contacted support twice with ZERO response. I even emailed them on their main website. Again, ZERO response.

Using app

10 days

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 13, 2022

The app works fine, anytime we ran into a problem we got fast and efficient customer support. All the clothes are premium quality, we’ve created custom high-performance apparel and it has exceeded our expectations.

Using app

6 months

Total reviews

5

Average rating

5.0

1 / 5 Share

April 5, 2022

DON'T EVEN BOTHER TO DOWNLOAD THIS APP! THEY WILL NEVER APPROVE OR OPEN YOUR ACCOUNT. Wasted my time with them! 0/10.

Using app

28 days

Total reviews

8

Average rating

2.0

All reviews

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