AAA Product Options + Forms for Shopify

AAA Product Options + Forms

Options on Products + Testimonial Form + Popup Form

Rating

4.0

feedback

3

Reviews

chart

#20,052

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users find the app easy to use and set up, especially for features like multiple product options and collecting email subscriptions. The customer support team is also praised for being helpful and responsive. However, there are concerns raised about technical issues, specifically with image uploads leading to 404 errors. Some users have experienced difficulties communicating with customer service, citing a language barrier that hinders problem resolution. Overall, while the app offers useful functionalities, improvements in technical support and issue resolution are needed for a better user experience.

Highlights

Easy setup and use for multiple product options and email subscriptions
Responsive and helpful customer support
Technical issues with image uploads and 404 errors
Communication challenges with customer service
Need for improvements in technical support and issue resolution

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 19, 2020

I use to live this app however the past month every image the customer has uploaded I can’t view it says 404 error. I contacted customer service and it seems they have a language barrier, they are not understanding what I’m saying so the problem is not fixed as of now. They keep saying when we go to your site we see the option to upload picture. Yes you can upload but on the back end of the store the image isn’t coming through. I gave them access to order so they can view my problem, I haven’t received a reply. I’m not satisfied with the customer service.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

March 19, 2019

This is very easy to use and was easy to put on my site. Definitely recommend for anyone who needs a multiple product options.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 26, 2018

Very Handy App for collecting email subscription on customer exit and provide them offers. Easy to set up and Satisfied with Customer Support team too!

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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