AAA Product Options + Forms for Shopify

AAA Product Options + Forms

Options on Products + Testimonial Form + Popup Form

Rating

4.0

feedback

3

Reviews

chart

#14,608

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    100%
  • More than a year
    133%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the ease of use, helpful customer support, and the app's functionality in collecting customer information and providing customization options. Users appreciate the convenience of adding custom fields to their products without the need for special CSS. On the other hand, negative reviews mention issues with customer service, misleading advertising about the app being free, and some functionality not working as described, such as required options not being enforced. Overall, the app seems to offer valuable features but may have room for improvement in terms of customer service and clarity on pricing.

Highlights

Ease of use and functionality
Customer support satisfaction
Misleading advertising about pricing
Issues with app functionality
Room for improvement in customer service

Rating Breakdown

  • 5
    200% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 19, 2020

I use to live this app however the past month every image the customer has uploaded I can’t view it says 404 error. I contacted customer service and it seems they have a language barrier, they are not understanding what I’m saying so the problem is not fixed as of now. They keep saying when we go to your site we see the option to upload picture. Yes you can upload but on the back end of the store the image isn’t coming through. I gave them access to order so they can view my problem, I haven’t received a reply. I’m not satisfied with the customer service.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 15, 2019

Mentiras, NO ES GRATIS. Te cobran los servicios. Instalé la app para ver si podría servirme pero inmediatamente me salieron como 3 popups de su publicidad... Si se publicitan como GRATIS que sea GRATIS. No usen publicidad engañosa...

Using app

28 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2019

Love it so far. I have tried so many apps, many with high monthly fees, but I actually like how this one shows on my product page. I design labels & printed materials and customers need to send me name/address/etc to print on their purchase. I wish this app would add the custom text to the cart so customers can review before submitting their order. Maybe this will be available in the future, but right now the custom fields were so easy to add to my products and they match my theme design perfectly (I didn't need to create special CSS). Yay, less work for me! The fact that it is free makes it all the more a great app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Using this application has made creating customer provided specifications a breeze!! The templates are easy to follow.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2019

This is very easy to use and was easy to put on my site. Definitely recommend for anyone who needs a multiple product options.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

All reviews

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