AAA Product Options + Forms for Shopify

AAA Product Options + Forms

Options on Products + Testimonial Form + Popup Form

Rating

3.8

feedback

9

Reviews

chart

#10,551

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    33%
  • More than a year
    44%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use and functionality of the app. Many users find it helpful for collecting customer-provided specifications and setting up multiple product options. The app is also praised for its ability to collect email subscriptions and provide offers to customers. Additionally, users like the design and customization options that match their theme without the need for special CSS. On the negative side, some users have experienced issues with customer service, citing language barriers and lack of timely responses. There are also complaints about misleading advertising regarding the app being free, as some users were surprised by additional charges for services. Some users have reported that the app does not always perform as described, with issues such as customers being able to bypass required fields. Overall, while the app has useful features, improvements in customer service and transparency about pricing could enhance the user experience.

Highlights

Ease of use and functionality
Customer service issues
Misleading advertising
Performance issues
Customization options

Rating Breakdown

  • 5
    67% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (1 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 19, 2020

I use to live this app however the past month every image the customer has uploaded I can’t view it says 404 error. I contacted customer service and it seems they have a language barrier, they are not understanding what I’m saying so the problem is not fixed as of now. They keep saying when we go to your site we see the option to upload picture. Yes you can upload but on the back end of the store the image isn’t coming through. I gave them access to order so they can view my problem, I haven’t received a reply. I’m not satisfied with the customer service.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 15, 2019

Mentiras, NO ES GRATIS. Te cobran los servicios. Instalé la app para ver si podría servirme pero inmediatamente me salieron como 3 popups de su publicidad... Si se publicitan como GRATIS que sea GRATIS. No usen publicidad engañosa...

Using app

28 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2019

Love it so far. I have tried so many apps, many with high monthly fees, but I actually like how this one shows on my product page. I design labels & printed materials and customers need to send me name/address/etc to print on their purchase. I wish this app would add the custom text to the cart so customers can review before submitting their order. Maybe this will be available in the future, but right now the custom fields were so easy to add to my products and they match my theme design perfectly (I didn't need to create special CSS). Yay, less work for me! The fact that it is free makes it all the more a great app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Using this application has made creating customer provided specifications a breeze!! The templates are easy to follow.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2019

This is very easy to use and was easy to put on my site. Definitely recommend for anyone who needs a multiple product options.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more