Rating
4.5
feedback
90
chart
#861
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
7%
-
Less than a month
39%
-
Less than a year
27%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify app are quite mixed. While some users are extremely satisfied with the app's ease of use, customer support, and effectiveness in capturing emails and driving sales, others have faced issues with functionality, pricing, and lack of response from customer service. Positive themes include easy setup, great customer service, customizable designs, and successful email capture. On the other hand, negative themes include app malfunctions, payment issues, lack of response from customer service, and limitations in targeting options. Overall, the app seems to have a good balance of positive and negative feedback, with room for improvement in certain areas.
Highlights
Review RSS Feed
All reviews
Oct. 10, 2022
Ik heb deze app 4 jaar gebruikt waarvan hij het laatste half jaar niet meer werkte. Verschillende e-mails over gestuurd naar de customer service maar geen enkele reactie ontvangen en wel geld af blijven schrijven. Waardeloze service
I'm sorry to hear you've had a bad experience! I've processed a refund, please reply to our email and let us know you've received it. - Emily, Head of Support
Oct. 7, 2022
I had to pay two times even though I was in the same cycle just by downgrading the plan from one to other
Hi there - our records indicate only one charge. We've sent you an email to follow-up on this issue, please have a look in your inbox (including spam) and get back to us ASAP! - Emily, Head of Support
July 19, 2022
It is not working at all, I have had it since the beginning it was free and perfect! now that is paying, the free version is not working at all...
Hi there! I'm not able to see a support ticket from you in our ticketing system, so I've sent you a message to help you solve this issue. Please check your inbox (and spam!) and get back to me ASAP! - Emily
May 2, 2022
Really happy with their support! The link in the popup did not work directly and the pop-up wasn't showing on all our domains. Jack was really kind and he and the team fixed this really quick for me.
Feb. 7, 2022
Easy to use and understand. I used the basic plan but having good results made me upgrade for upper level. Thank you
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