Rating
4.7
feedback
285
chart
#9,829
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
48%
-
More than a year
27%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its ease of use, quick setup, and helpful customer support. Users appreciated the customizable templates, intuitive design, and the ability to create effective pop-ups for their online stores. The app was also commended for its functionality, especially in capturing emails and promoting sales. However, on the negative side, some users experienced issues with billing, lack of response from customer service, and technical glitches that affected the app's performance. Some users found the app complex to use, especially with custom themes, and faced challenges with targeting options and pricing transparency. Overall, while the app received praise for its features and support, there were concerns raised about billing practices, functionality issues, and customer service responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2022
Ik heb deze app 4 jaar gebruikt waarvan hij het laatste half jaar niet meer werkte. Verschillende e-mails over gestuurd naar de customer service maar geen enkele reactie ontvangen en wel geld af blijven schrijven. Waardeloze service
I'm sorry to hear you've had a bad experience! I've processed a refund, please reply to our email and let us know you've received it. - Emily, Head of Support
Oct. 7, 2022
I had to pay two times even though I was in the same cycle just by downgrading the plan from one to other
Hi there - our records indicate only one charge. We've sent you an email to follow-up on this issue, please have a look in your inbox (including spam) and get back to us ASAP! - Emily, Head of Support
July 19, 2022
It is not working at all, I have had it since the beginning it was free and perfect! now that is paying, the free version is not working at all...
Hi there! I'm not able to see a support ticket from you in our ticketing system, so I've sent you a message to help you solve this issue. Please check your inbox (and spam!) and get back to me ASAP! - Emily
May 2, 2022
Really happy with their support! The link in the popup did not work directly and the pop-up wasn't showing on all our domains. Jack was really kind and he and the team fixed this really quick for me.
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