PortL: Author Merch on Demand for Shopify

PortL: Author Merch on Demand

3D Print On Demand Products Fulfilled By Our Global Network

Rating

3.9

feedback

3

Reviews

chart

#9,634

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The Portl App has received mixed reviews from users. Positive aspects highlighted include excellent customer service, fast response times, high-quality merchandise, and reliable delivery services. Users appreciate the app's ability to handle production, delivery, and on-demand services without upfront costs. Additionally, the app simplifies the process for creative brands to scale their business without worrying about inventory or hidden fees. However, negative feedback revolves around the app's navigation issues, lack of customization for certain catalogs, and confusion regarding the app's purpose and integration. Despite these drawbacks, users acknowledge the app's potential for improvement and its value for small businesses.

Highlights

Excellent customer service and fast response times
High-quality merchandise and reliable delivery services
Simplified process for creative brands to scale without inventory concerns
Navigation issues and lack of customization for catalogs
Confusion regarding the app's purpose and integration

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 26, 2025

First off - I am an author and run an author business. My experience with Portl App has been beyond first class. They have worked with me directly to develop unique, new merch to offer to my fans, handled all aspects of production and delivery, all while doing it on demand so there is no upfront costs for me. They've bent over backwards in customer service. Anytime I've fun into an issue, or something wasn't working right on the app they responded so fast my head would spin. They truly care about making a top notch app and high quality merchandise too. I've gotten samples of the pieces they've designed and they are to a one very high quality. I can't recommend them high enough. They've been fantastic.

Using app

--

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 24, 2025

The app navigation is just bad... No customization for their odd 3d printed toy catalog. I have no idea what PortalPrints is trying to go for - the profile on the Shopify app store it looks like an interesting app for POD, on their website it looks like it's for author merch. As for the app integration - looks awesome but it is simply unusable. Has a lot of potential though.

Using app

11 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

April 23, 2025

We’ve been using Portal to fulfill some of our Hello Oregano products, and honestly—it’s been amazing. The 5-day delivery across the U.S. has been super reliable, and it takes so much stress off our plate knowing our customers are getting their orders fast. As a small team, we really appreciate that Portal handles all the packing and shipping. It frees up our time to focus on what we actually love doing: designing and coming up with new ideas. We don’t have to worry about inventory, and there are no subscriptions or weird hidden fees—just pay per order. The products look great, the customer support is always there when we need them, and setup was super simple. If you’re a creative brand like us and want to scale without losing your sanity, Portal is 100% worth checking out. — Carmelo Founder of Hello Oregano

Using app

22 days

Total reviews

1

Average rating

5.0

All reviews

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