POS Cafe: Coffee Shops & QSR
POS Cafe is highly praised for its seamless integration with Shopify, intuitive interface, and top-tier customer support. Users appreciate the unlimited modifiers that allow customization, easy understanding of the app, and quick adoption by staff. The developers, Adam and Carmel, are highlighted for their exceptional commitment to customers, responsiveness, and continuous improvement efforts. The app is described as a game-changer for cafes and restaurants, filling a gap in Shopify's capabilities. While the majority of reviews are overwhelmingly positive, a few users mentioned challenges with accurate sales data and initial limitations that were later addressed by the responsive support team.
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Very good team work, after sales support was great when I needed. App works very well for me, I use Shopify POS integrated with POS Cafe, so I have better control on all variation itens I sell. Love it!
We had some issues with our POS systems that spread to all our cafes in the middle of service. We reached out via the help option through POS Cafe and Adam and their team responded very promptly and didn't rest until the issue was solved. They jumped on a call with our team and walked through troubleshooting. We came to find out the issue was caused on the backend of Shopify from something that changed on our website, not POS Cafe, yet they still kindly and effectively walked us through everything to find the solution. Cannot recommend them and their customer service enough!
The POS Cafe app has integrated seamlessly into our coffee shop. In the background, the unlimited modifiers ensure that you can tailor the app to suit your needs whilst working well with Shopify. For FoH, the intuitiveness of the app meant that my staff got to grips with it in one shift, with customers none the wiser of any change to the till. What makes this app so fantastic is the top-tier customer support. Carmen, Adam and the rest of the team are quick to reply and will support with any issue big or small. They are constantly looking for ways to improve the service, and any new fixes/additions comes with a clear guide or explanation. Honestly couldn't recommend POS Cafe and the team more.
We truly appreciate your kind words! We're so glad to hear that the effort we put into our app development and support translates into a smooth and seamless experience for you and your staff. Thank you so much for your support and for believing in our project :D ~ POS Cafe Team
Excellent app and excellent support!
Thank you so much for sharing your thoughts! We're thrilled to hear you're enjoying our app and support :) ~POS Cafe team
Absolutely amazing customer service and tech support! Cannot recommend enough!
It's always a joy to read such kind words! Thank you so much for taking the time to leave a review. We're dedicated to keeping our app and your experience improving every single day. ~POS Cafe team
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