Hulk NPS Post Purchase Survey
Collect feedback fast using simple post purchase survey
Rating
4.8
feedback
69
chart
#1,750
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
33%
-
Less than a year
32%
-
More than a year
17%
Reviews Summary
The app has received overwhelmingly positive reviews from users who appreciate its ease of use, quick customer service, and effectiveness in collecting post-purchase survey data. Users have highlighted the app's simplicity, customization options, and the valuable insights it provides for improving customer service and business decisions. The customer support team has been praised for being responsive and helpful in resolving any issues. However, there are a few users who mentioned minor issues such as the need for additional features like language translation and data export options. Overall, the app is highly recommended for its functionality and the value it adds to businesses.
Highlights
All reviews
Dec. 14, 2025
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
Nov. 11, 2025
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Aug. 9, 2025
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
May 23, 2025
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
April 7, 2025
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