Hulk NPS Post Purchase Survey
The Hulk Post Purchase NPS Survey App
Rating
4.8
feedback
68
chart
#1,687
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
32%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, quick customer service, and valuable insights it provides. Customers appreciate the simplicity of setting up post-purchase surveys and the ability to customize questions. The customer support team is highlighted for being responsive and helpful in resolving any issues. Additionally, users find the app to be efficient, useful for collecting customer data, and providing valuable feedback for business improvement. However, there are a few mentions of minor improvements such as adding more advanced features in a paid version and enhancing data visualization within the app.
Highlights
Review RSS Feed
All reviews
Dec. 14, 2025
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
Nov. 11, 2025
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Aug. 9, 2025
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
May 23, 2025
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
April 7, 2025
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more