Rating

4.7

feedback

100

Reviews

chart

#1,323

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    1%
  • Less than a month
    24%
  • Less than a year
    38%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and helpful customer support. Many users appreciate the app's ability to collect valuable feedback through post-purchase surveys, which has helped them make informed business decisions and improve customer experience. The app is also commended for its customization options, competitive pricing, and the insights it provides for marketing strategies. However, there are a few users who have faced issues with updates causing problems or limitations in features like language translation and data export. Overall, the app seems to be highly beneficial for ecommerce merchants looking to gather customer insights and enhance their business.

Highlights

Positive feedback on functionality and ease of use
Helpful customer support
Valuable feedback collection through post-purchase surveys
Customization options and competitive pricing
Issues with updates and feature limitations

Rating Breakdown

  • 5
    87% (87 ratings)
  • 4
    8% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 8, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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