Hulk NPS Post Purchase Survey
Collect feedback fast using simple post purchase survey
Rating
4.8
feedback
69
chart
#1,715
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
33%
-
Less than a year
32%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, quick customer service, and effectiveness in collecting post-purchase survey data. Customers appreciate the simplicity and customization options of the app, as well as the valuable insights it provides for improving their businesses. The customer support team is highlighted for being responsive and helpful in resolving any issues that arise. However, there are a few mentions of minor improvements such as adding more advanced features in a paid version and enhancing data visualization within the app.
Highlights
Review RSS Feed
All reviews
Dec. 14, 2025
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
Nov. 11, 2025
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Aug. 9, 2025
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
May 23, 2025
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
April 7, 2025
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