Post Purchase Surveys
The reviews suggest the app has a functional core and can work well for merchants, but there are important concerns around support and customization. One reviewer said the app appears to work fine, but they could not find a way to customize it through CSS and were frustrated that support did not respond to multiple emails over the course of a week. This led them to rate the app poorly, indicating that lack of responsive support can significantly hurt the overall experience. On the positive side, another reviewer gave the app a high rating and described it as cool, showing that users do see value in it. However, even this positive review included suggestions for improvement, especially around the app’s layout and user flow. The reviewer felt it takes up too much space and recommended a more compact, step-by-step question format to improve both the visual design and coding experience. Overall, the feedback points to a promising app with usability potential, but one that could benefit from better support, more customization options, and a cleaner interface.
Review RSS feed
The app looks as though it works fine, but we've being trying to find how to customise through CSS, as we cannot access this. Support haven't responded to multiple emails over the past week, so we must give the app 1 star for the non existent support.
Cool APP, But i would advice, to take less Space, it should ask one question at a time & once answered should display next question. it will look even better Coding wise & Look Wise.
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