Hyve ‑ Post to Xero
All reviews
Great app, does exactly what we need and 6 Star customer support. Very Happy.
Fantastic app, great value and the support I have had has been exceptional. The team have been fast and helped me with lots of quite technical things to ensure our website was ready for launch. Highly recommend.
Thank you for the review. Really glad the team could help with the technical side and get everything ready in time for your launch. Appreciate the recommendation, and wishing you a great start.
This is no-bull$#it feedback; I am in shock serious shock! I cannot recommend the Hyve – Post to Xero app highly enough! The integration has saved me countless hours of administrative work, and the proactive customer service and genuine commitment to helping businesses succeed are simply outstanding. Running an e-commerce business with orders coming through multiple marketplaces, I constantly had to make manual adjustments in Xero to ensure transactions were recorded correctly under Australian tax requirements. These repetitive adjustments cost me hours every day. What truly impressed me was that the Hyve team noticed my repeated adjustments and proactively approached me with a solution, without me ever having to ask for help! Instead of leaving me to work around the limitations of a standard integration, they took the initiative to understand my specific business requirements and tailored their integration to meet my needs at no additional cost. The result? What used to take hours of manual corrections every day is now handled through a much more efficient, streamlined process. The time savings have been enormous, letting me focus on running and growing my business instead of constantly correcting accounting entries. It's rare to find a software provider that pays such close attention to how customers use its product, identifies opportunities for improvement, and then takes the initiative to deliver a personalised solution without being asked. This is what exceptional customer service, innovation and genuine customer care look like! A massive thank you to the Hyve team. You've not only delivered an excellent integration between marketplaces and Xero, but you've also demonstrated that you genuinely value your customers and their success. If you run an e-commerce business and use Xero, I cannot recommend Hyve – Post to Xero enough. Five stars simply aren't enough! THANK YOU HUNG!
Thank you for such a generous, no-BS review. “Serious shock” made us smile! It was a pleasure working with you to understand what your business needed and cut out most of those daily corrections. We’re glad you’ve got that time back to spend on your business.
Thanks so much for the five stars. We really appreciate it.
The app has been invaluable to us when trying to upload our sales invoices into our accounting system Xero. There have been some teething problems along the way, but responses from the support help are always prompt and Hung has been able to sort the issues quickly. Hopefully identifying these issues will make the app even better going forward for other users.
Thanks, Powerland. I’m glad the app has helped your team get sales invoices into Xero. I appreciate your patience with the teething problems, and the clear examples you shared helped me track down each issue quickly. Your feedback also led to better handling of credit notes for cancelled orders and a new option to send payment-pending credit notes to Xero as drafts. Thanks for working through this with me and for sharing your experience.
Hyve have been extremely helpful with not only setting up the app but also when there have been issues with syncing that I cannot work out they have helped troubleshoot and offer solutions to fix the issue.
Thanks for this. Glad we could help with the setup, and that the team's been able to troubleshoot the syncing issues and get you workable solutions when things weren't clear. Appreciate you taking the time.
Great app that does exactly what it should. It's rare to get such excellent support too - would highly recommend!
Really glad the app's doing exactly what you need, and that the support has stood out. Thanks for the recommendation, it means a lot.
Excellent support, quick in resolve the issue.t
Thanks for the review. Glad we could get the issue sorted quickly for you. Appreciate you sharing it.
The app works well and allows us to easily reconcile the different payment methods. Additionally when needing a couple of tweaks or assistance in setting up, the support team have proven to be very responsive and helpful.
Thanks for the review. Glad the app's making it easy to reconcile across your different payment methods, and that the team could help with the tweaks when you needed them. Appreciate you sharing it.
These guys have been great with their customer service. Whenever we have faced any issues with our setup, their response is always fast, friendly and helpful. Can't fault them.
Thanks for the kind words. Really glad the team's been fast and helpful whenever something's come up with your setup. That's exactly what we aim for. Appreciate you taking the time.
We weren't sure which Shopify app to choose, but we're so glad we went with Hyve. The integration process was seamless, and the support from the Hyve team has been outstanding from day one. It can be difficult to find app providers that offer responsive and genuinely helpful customer support, but Hyve has exceeded our expectations. Every question has been answered quickly, and the team has been incredibly supportive throughout the entire setup process. Their assistance has made what could have been a daunting experience feel simple and stress-free. We highly recommend Hyve to anyone looking for a reliable Shopify solution backed by exceptional customer service.
Thank you for the kind words, and for taking a chance on us when the choice wasn't obvious. It's wonderful to hear the setup was seamless and that our team has been there for you from the start. Responsive, helpful support is exactly what we aim for, so it's great to know it's landed. We're grateful for your support.
Reconciling has become a seamless process, and I have been extremely happy with the support provided. The in-person setup was particularly helpful, as it ensured everything was configured correctly from the start. The app delivers exactly what it promises, allowing me to focus more time on other pressing tasks.
Thanks for the review. Glad reconciling has become painless and that the in-person setup with our support team got everything sorted from the start. That's exactly what we're hoping for. Appreciate you sharing it.
Great product and great support to match.
Thank you for the 5-star review and the kind words about our support team. We're glad the app has been working well for you and really appreciate you taking the time to share your experience.
It works really well. We're going to move to a different app but only because we need further capabilities which aren't available with this app but it takes through our wholesale and retail orders smoothly and is easy to use and setup.
Thank you for the 5-star review and kind words. We’re glad the app was easy to use and helped keep things running smoothly. While we specialise in Shopify to Xero integration only rather than linking every sales channel, we appreciate you taking the time to share your experience, even though we couldn’t provide the capabilities you required.
The service from support for a new install here was outstanding. After trialling another Shopify-Xero integration app with a very unexpected and unsuccessful outcome, this 2nd try was a bit tentative. It was so much easier to setup and understand. A few things didn't quite work as needed and the support from Hung - on a Sunday - to customise the requirements was both unexpected and appreciated. I'd give it more than 5 stars if I could. It will save many hours of data entry. Highly recommended. Just an update after a week of use. This app is awesome. It saves so much time and is seamless with bank reconciliation. The added bonus - an Aussie based business.
Thank you so much for the review and for the incredibly thoughtful gesture of sending us a sample! We honestly weren’t expecting it, and it meant a lot to the whole team. The beans were amazing. We try our best not to play favourites, but kind surprises like yours make that very difficult. We really appreciate your support and hope we can keep delivering for you!
Simple to use but also very flexible giving the ability to do almost anything you want to do. Works seamlessly once set up. Support is super responsive and always have a solution to achieve what you need. Highly recommended.
Thank you for the thoughtful review and for highlighting both the flexibility and ease of use. We’re so glad the setup has been smooth for you, and our support team will be thrilled to know they’ve helped you get exactly what you needed.
Very easy experience. There were a couple of mapping issues because of the tax status of our products, but the team was very helpful and resolved concerns as we needed and very quickly. Definitely recommend.
Thank you so much for your kind words! We’re glad to hear the experience was smooth overall, and that our team could quickly resolve the tax mapping issues. We really appreciate your recommendation!
The app works really well, once it's all set up properly. The support team have been incredibly helpful with getting us set up. This integration works great - highly recommend.
Brilliant app with an absolutely world class development and support team who know the Shopify/Xero system in depth and were able to support us in a variety of areas! Thank you! We have this installed on two of our stores and it works flawlessly.
Thank you for the kind words. It means a lot to hear that the product and support have made a positive difference for your Shopify and Xero workflow.
Great customer service to start the setting process
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