PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
4.8
feedback
89
chart
#672
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
24%
-
Less than a year
56%
-
More than a year
17%
Reviews Summary
The reviews for the PostCo Shopify app are overwhelmingly positive, with users praising its ease of use, efficiency in managing returns and exchanges, and the exceptional support provided by the team. Customers appreciate the seamless returns process, customization options, and the quick response from the support team. The app has been described as a game-changer for online stores, simplifying operations and improving customer experience. However, there are a few mentions of missing features compared to other platforms and issues with subscription renewals. Overall, PostCo is highly recommended for its effectiveness, user-friendliness, and dedicated customer service.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
So easy to set up, able to speak to a human easily, this is a very well run app that has made things substantially better for our UX. 10/10 X
Oct. 27, 2025
Excellent app - we’ve been using it for years. Felicia is always quick to assist and incredibly helpful. The team continues to roll out great new features regularly.
Oct. 23, 2025
We’ve been using PostCo to manage our returns and exchanges, and it’s been working seamlessly for our store. The app has made the returns process smooth and easy for both our customers and our team. The support team is also amazing — they’re quick to respond and always helpful whenever we have any questions or need assistance. Highly recommend PostCo to any brand looking to simplify their returns process and provide a better customer experience!
Oct. 23, 2025
We've been using PostCo for our returns and exchange portal on Shopify for quite some time now, and couldn't be happier. The platform is incredibly easy to use, both for our team and for our customers, and has streamlined a process that was taking far too much time previously. The level of customisation is excellent, from making the portal feel unique to our brand, to return rules in the back end that are tailored to fit our needs. It integrates seamlessly with our shipping partners, automatically generating labels and QR codes for customers with no steps needed from us. The real standout is the support team. They're fast, knowledgeable, and genuinely helpful. Any questions we've had have been answered quickly with clear guidance, giving us complete confidence in the platform. If you're looking for a smooth, customisable, and reliable returns and exchange solution for Shopify, PostCo is a fantastic choice. It's made our operations more efficient, and our customers and team happier.
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