
PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
5.0
feedback
80
chart
#1,208
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the PostCo app on Shopify are overwhelmingly positive, with users praising its efficiency in streamlining returns and exchanges, user-friendly interface, and exceptional customer service. Many users highlighted the helpfulness of specific team members like Aisyah, Fara, Melisa, and Felicia in addressing their queries and providing support throughout the onboarding process. The app has been described as a game-changer for managing returns, making the process easier for both customers and store staff. Users appreciate the customizable rules, seamless integration with Shopify, and the ability to automate returns, ultimately improving customer satisfaction and operational efficiency.
Highlights
Rating Breakdown
All reviews
April 30, 2025
Onboarding with PostCo was one of the best experiences I've had. Aisyah is a rockstar.
Feb. 7, 2025
Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!
Jan. 15, 2025
We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.
Nov. 13, 2024
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
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