PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
5.0
feedback
91
chart
#857
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
54%
-
More than a year
27%
Reviews Summary
The reviews for the PostCo app on Shopify are overwhelmingly positive, with users praising the app for its efficiency in managing returns and exchanges. Customers appreciate the user-friendly interface, seamless onboarding process, and the helpful and responsive customer service team, with specific mentions of team members like Aisyah, Fara, Melisa, and Felicia. The app has been described as a game-changer, streamlining the returns process, saving time, and improving customer satisfaction. Users also highlight the customizable features, such as setting up rules and policies tailored to their store's needs. Overall, PostCo has been highly recommended for its effectiveness, ease of use, and exceptional support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 7, 2025
Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!
Jan. 15, 2025
We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.
Nov. 13, 2024
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
Nov. 6, 2024
Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.
Oct. 24, 2024
After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.
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