PostCo Returns & Exchanges for Shopify

PostCo Returns & Exchanges

PostCo: Returns & Exchanges

Developer

Rating

5.0

feedback

89

Reviews

chart

#656

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    55%
  • More than a year
    27%

Reviews Summary

The reviews for the PostCo app are overwhelmingly positive, with users praising its effectiveness in managing returns and exchanges, user-friendly interface, and exceptional customer service. Many users highlighted the seamless onboarding process and the helpfulness of the support team, particularly mentioning individuals like Fara, Melisa, and Aisyah. The app has been described as a game-changer for streamlining returns processes, saving time and improving efficiency for both customers and store staff. Users appreciate the customization options, automation features, and the overall positive impact on customer experience and satisfaction.

Highlights

Effective returns management
User-friendly interface
Exceptional customer service
Seamless onboarding process
Customization options and automation features

Rating Breakdown

  • 5
    94% (84 ratings)
  • 4
    6% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 13, 2024

Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 24, 2024

After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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