PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
5.0
feedback
89
chart
#656
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the PostCo app are overwhelmingly positive, with users praising its effectiveness in managing returns and exchanges, user-friendly interface, and exceptional customer service. Many users highlighted the seamless onboarding process and the helpfulness of the support team, particularly mentioning individuals like Fara, Melisa, and Aisyah. The app has been described as a game-changer for streamlining returns processes, saving time and improving efficiency for both customers and store staff. Users appreciate the customization options, automation features, and the overall positive impact on customer experience and satisfaction.
Highlights
Rating Breakdown
All reviews
Nov. 13, 2024
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
Nov. 6, 2024
Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.
Oct. 24, 2024
After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.
Sept. 24, 2024
As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP
Sept. 22, 2024
Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.
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