PostCo Returns & Exchanges
PostCo: Returns & Exchanges
Rating
5.0
feedback
89
chart
#846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
55%
-
More than a year
27%
Reviews Summary
The PostCo app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its user-friendly interface, efficient returns and exchanges process, and excellent customer service. Many reviewers highlight the helpfulness and responsiveness of the PostCo team, with specific mentions of team members like Fara, Melisa, and Felicia. The app is commended for streamlining returns, making the process easier for both customers and staff, and offering customizable features that cater to individual store needs. Users appreciate the onboarding experience, the ability to automate returns, and the seamless integration with Shopify.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
Nov. 6, 2024
Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.
Oct. 24, 2024
After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.
Sept. 24, 2024
As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP
Sept. 22, 2024
Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.
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