Rating

5.0

feedback

80

Reviews

chart

#1,208

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    21%
  • Less than a year
    64%
  • More than a year
    28%

Reviews Summary

The reviews for the PostCo app on Shopify are overwhelmingly positive, with users praising its efficiency in streamlining returns and exchanges, user-friendly interface, and exceptional customer service. Many users highlighted the helpfulness of specific team members like Aisyah, Fara, Melisa, and Felicia in addressing their queries and providing support throughout the onboarding process. The app has been described as a game-changer for managing returns, making the process easier for both customers and store staff. Users appreciate the customizable rules, seamless integration with Shopify, and the ability to automate returns, ultimately improving customer satisfaction and operational efficiency.

Highlights

Efficiency in streamlining returns and exchanges
Exceptional customer service
User-friendly interface
Customizable rules and automation
Seamless integration with Shopify

Rating Breakdown

  • 5
    109% (87 ratings)
  • 4
    6% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2025

Onboarding with PostCo was one of the best experiences I've had. Aisyah is a rockstar.

Using app

7 days

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 7, 2025

Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.

Using app

Almost 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2024

Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.

Using app

About 1 year

Total reviews

2

Average rating

3.0

All reviews

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