PostCo Returns & Exchanges for Shopify

PostCo Returns & Exchanges

Returns, upsell, order editing & EU withdrawal in one platform
Developer
PostCo
Rating
4.8
Feedback
94
Reviews
Chart
#1,666
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the PostCo Shopify App are overwhelmingly positive, with users praising the efficient support team, ease of use, and the app's ability to streamline the returns and exchanges process. Customers appreciate the customizability of the platform, the seamless integration with shipping partners, and the helpful features like automatic label generation. The support team, particularly individuals like Felicia, Aisyah, and Fara, are highlighted for their responsiveness, knowledge, and helpfulness in resolving any issues or queries. Users also mention the value-added by the app in terms of improving customer experience, reducing support tickets, and making returns more user-friendly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 22%
Less than a year 55%
More than a year 20%
All reviews
5 / 5 Share
Aug. 12, 2026

Love the experience - works great!

Store Using app Total reviews Average rating
Me Too Shoes Almost 3 years 2 3.0
5 / 5 Share
July 29, 2026

Couldn't be more satisfied! The support team is fast and efficient and the portal works very well

Store Using app Total reviews Average rating
GUAJA. About 3 years 7 5.0
5 / 5 Share
April 24, 2026

This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!

Store Using app Total reviews Average rating
Lyxery by Sweden AB 8 months 8 4.9
5 / 5 Share
March 16, 2026

The support team is amazing and helpful, They always respond quickly and resolve any issues.

Store Using app Total reviews Average rating
us.runawaythelabel.com About 4 years 1 5.0
5 / 5 Share
Feb. 25, 2026

I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother. The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!

Store Using app Total reviews Average rating
Blank Space About 2 years 3 5.0

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