PostCo Returns & Exchanges for Shopify

PostCo Returns & Exchanges

Returns, upsell, order editing & EU withdrawal in one platform
Developer
PostCo
Rating
4.9
Feedback
101
Reviews
Chart
#1,563
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the PostCo Shopify App are overwhelmingly positive, with users praising the app for its efficiency in managing returns and exchanges. Customers appreciate the seamless experience it provides, making the process easier for both them and their team. The support team behind PostCo receives high praise for being responsive, helpful, and proactive in addressing any issues or customization needs. Users also highlight the app's user-friendly interface, customization options, and the value it adds to their businesses. However, there are a few mentions of limited options for users outside the US, high costs compared to similar apps, and instances where default settings were changed without permission.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 21%
Less than a year 55%
More than a year 22%
All reviews
5 / 5 Share
Oct. 2, 2026

We’ve been using PostCo for our returns process and have been extremely happy with it. It has made a real difference to the way we manage returns, significantly reducing the number of support tickets and making the whole process much more streamlined for both our team and our customers. The platform is very easy to use, and our customers find the returns process straightforward and intuitive. From a staff perspective, it has also made managing returns much simpler and more efficient. For a fashion brand, we particularly appreciate how customisable PostCo is. It allows us to tailor the returns experience to suit our business and our customers, rather than having to work around a one-size-fits-all system. Another real strength is the team behind PostCo. They are incredibly helpful, responsive and accommodating, and whenever we have needed support, they have been there to help us find a solution. It feels like they genuinely care about their customers and are willing to go the extra mile. Overall, we are very happy with PostCo and would highly recommend it to other fashion brands looking to streamline and improve their returns process.

Store Using app Total reviews Average rating
The Shirt Company About 3 years 1 5.0
5 / 5 Share
Aug. 29, 2026

Its been amazing so far,Melisa has been amazing to work with and anything urgent we needed she jumped in and helped to fix it! Its helped our customers and us have a better experience with our brand and purchasing. Thank you so much and look forward to future movements with the business

Store Using app Total reviews Average rating
Alpha Fortis 6 days 1 5.0
5 / 5 Share
Aug. 12, 2026

Love the experience - works great!

Store Using app Total reviews Average rating
Me Too Shoes Almost 3 years 2 3.0
5 / 5 Share
July 29, 2026

Couldn't be more satisfied! The support team is fast and efficient and the portal works very well

Store Using app Total reviews Average rating
GUAJA. About 3 years 7 5.0
5 / 5 Share
April 24, 2026

This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!

Store Using app Total reviews Average rating
Lyxery by Sweden AB 8 months 8 4.9

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