PostCo Returns & EU Withdrawal for Shopify

PostCo Returns & EU Withdrawal

Returns, upsell, order editing & EU withdrawal in one platform
Developer
PostCo
Rating
4.8
Feedback
98
Reviews
Chart
#1,233
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the PostCo Shopify App are overwhelmingly positive, highlighting its efficiency in streamlining the returns and exchanges process for online stores. Users appreciate the user-friendly interface, seamless setup, and the level of customization the app offers. The support team is highly praised for being responsive, helpful, and proactive in addressing any issues or customization requests. Customers also value the clear communication provided to both them and their shoppers, making the returns experience smooth and hassle-free. However, there are a few mentions of limited options for users outside the US and some concerns about the cost compared to similar apps. Overall, PostCo is recommended for its effectiveness, ease of use, and exceptional customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 21%
Less than a year 57%
More than a year 19%
All reviews
5 / 5 Share
April 24, 2026

This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!

Store Using app Total reviews Average rating
Lyxery by Sweden AB 8 months 8 4.9
5 / 5 Share
March 16, 2026

The support team is amazing and helpful, They always respond quickly and resolve any issues.

Store Using app Total reviews Average rating
us.runawaythelabel.com About 4 years 1 5.0
5 / 5 Share
Feb. 25, 2026

I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother. The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!

Store Using app Total reviews Average rating
Blank Space About 2 years 3 5.0
3 / 5 Share
Feb. 11, 2026

The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent. __ They fixed that. __ The app is working okay, but if you are outside the US, you have pretty limited options. Also, it is quite costly, compared to similar apps.

Store Using app Total reviews Average rating
Mama To Be 4 months 4 3.3
5 / 5 Share
Jan. 14, 2026

We have been using this app for just over a month now and we couldn't speak more highly of it! We were suggested Post Co from a friend who also use the platform. Set us was seamless and nothing was an issue. The customisable page is amazing and we even had a few requests to create specific rules that were created by the team. Certainly has streamlines our returns process and has allowed staff more time to work on other projects.

Store Using app Total reviews Average rating
PASDUCHAS About 2 months 3 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.