Rating
3.0
feedback
19
chart
#590
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
37%
-
Less than a year
47%
-
More than a year
5%
Reviews Summary
The reviews for the Postex app on Shopify are mixed, with both positive and negative feedback. Positive reviews highlight the ease of processing orders automatically without typing, the effectiveness of the app in making order processing easier, and the overall satisfaction with using Postex for courier services. Users appreciate the convenience and efficiency of the app, with some mentioning the need for improvements but still considering Postex ahead of its competition. On the other hand, negative reviews mention issues with downloading the app from the Shopify App Store, poor customer service experiences, delays in refunds for lost parcels, and dissatisfaction with courier services and return processes. Some users express frustration with delivery delays, damaged parcels, and lack of response from the sales team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2025
this is the worst courier service ill even not reccomend this to my enemy my returns are not being returned to me and they just eat it pick guy sheryar is also the worst he dont pick up calls i messaged him for pick up and he saw it one month later whenever i ask them to return my parcels they jus say email us They should get a reward of being worst
April 11, 2025
There have been too many fake return attempts. They didn’t even contact the customer and marked the order as 'refused to accept.' Then, the customer contacted us directly, saying the courier rider never called or attempted delivery. Their customer support didn’t respond to our emails, and their representative was unresponsive as well. I'm seriously considering switching to another courier service — this is damaging my business.
Jan. 18, 2025
Oct. 27, 2024
Hello, I'm having trouble downloading your Postex app from the Shopify App Store. When I try to install it, the page reloads and displays an error message saying "Try again." I've attempted several times, but the issue persists. Could you please assist with this? Thank you!
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