AfterShip Shipping + Labels
Automate Shipping Process & Label Generation
Rating
4.4
feedback
196
chart
#100
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
10%
-
Less than a month
17%
-
Less than a year
37%
-
More than a year
27%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful assistance, and patience exhibited by the support staff. The app is praised for its ease of use, functionality, and integration with various shipping carriers. However, there are a few negative reviews mentioning issues with setting up courier accounts, billing problems, and dissatisfaction with the support provided in specific cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.
May 22, 2024
having a trouble today about created label but their staff help to troubleshoot immediately. awesome
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
April 17, 2024
I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.
April 3, 2024
I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more