AfterShip Shipping + Labels
Automate Shipping Process & Label Generation
Rating
4.3
feedback
202
chart
#390
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses, helpfulness, and effectiveness of the customer service representatives, such as Aseem, Aditya, Harvinder, Neha, and others. The app is praised for being user-friendly and easy to use, with great communication features. However, there are some negative reviews that mention issues with setting up courier accounts, billing problems, and delays in resolving technical issues. Some users expressed frustration with the lack of certain features and difficulties in configuring the app to meet their specific needs.
Highlights
Rating Breakdown
All reviews
Oct. 21, 2024
I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.
Sept. 25, 2024
I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)
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