Rating

4.5

feedback

35

Reviews

chart

#1,294

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    6%
  • Less than a month
    37%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the exceptional customer service and support provided by the team. Themes found in the reviews include excellent support, quick response times, easy integration, and helpful staff members like Nemi, Priya, and Thilip. Users appreciate the app's functionality in syncing orders with Postnord and its ability to streamline the shipping process. However, there are a few negative reviews mentioning issues with billing, bugs in the system, and difficulties in setting up the integration as advertised.

Highlights

Exceptional customer service and support
Quick response times
Easy integration
Positive feedback on app functionality
Issues with billing and system bugs

Rating Breakdown

  • 5
    86% (30 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

I would like to give five stars to Nemi for her exceptional support. She demonstrated remarkable patience throughout our interaction, carefully listening to my concerns and ensuring I felt understood. Additionally, her ability to resolve my issue so quickly and efficiently truly stood out. It’s rare to encounter such a perfect balance of professionalism and empathy in customer service. Thank you, Nemi, for making this experience so smooth and pleasant!

Store

a h r i

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Snäll service personal som hjälpte till att förklara hur det funkar.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Professional and good service

Store

lobloo

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 23, 2024

Världens sämsta skit, fortsätter fakturerar efter jag sagt upp det, och skickar Svea inkasso brev på tjänster jag inte använt månader efter uppsägning.

Using app

7 months

Total reviews

2

Average rating

3.0

4 / 5 Share

July 1, 2024

They help us with the integration. Fast response.

Using app

3 days

Total reviews

2

Average rating

4.5

All reviews

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