Fashiondeal.in review for PostShip Order Tracking
June 26, 2024
i was testing this app and was in free plan. i had added tracking in only 4 orders and they charged me for premium plan. even if they show up to 100 orders are free.
Developer Reply
We reviewed your account and noticed that we've processed 269 orders for you. As outlined in our billing policy, our charges are based on the number of orders processed, not on tracking as you may have understood. We apologize for any confusion this may have caused. Given the misunderstanding, we're initiating a refund for the charged amount. Please let us know if you have any questions about our billing structure.
Developer
Shopify App Store