Rating

3.7

feedback

6

Reviews

chart

#1,160

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    0%
  • Less than a year
    83%
  • More than a year
    50%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the app's functionality in connecting Shopify data to Power BI for creating sales and operational dashboards. The support team is praised for being responsive and knowledgeable, making it a valuable tool for monitoring order processing and product synchronization. Users also find the app easy to use and appreciate the developer's efforts to keep it updated with Shopify API changes. However, some users have faced issues with data access and resource permissions, leading to frustration and difficulties in utilizing the app effectively. Additionally, there are suggestions for improvements such as providing more documentation on data fields and addressing issues with auto-updates and accessing specific resources.

Highlights

Positive functionality in connecting Shopify data to Power BI
Responsive and knowledgeable support team
Ease of use and regular updates
Issues with data access and resource permissions
Suggestions for improvements and addressing technical issues

Rating Breakdown

  • 5
    100% (6 ratings)
  • 4
    17% (1 ratings)
  • 3
    17% (1 ratings)
  • 2
    17% (1 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Feb. 21, 2025

We were having issues with data transferring over, and we didn't realize until we looked at the subscription we were on that limited our issue (we only had 5K rows per table). It would be best if there was a warning or something since it took my team 2 months to figure out the "bug."

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 9, 2024

We've been using this for sales and operational dashboards in Power BI for our Shopify stores and we're very happy with the product. I've had to reach out to support a few times for advice or feature requests and I've been impressed - they're responsive and very knowledgeable. It's been a game changer for our ops team in particular as part of monitoring our order processing and product sync with the warehouse.

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 5, 2024

El conector no funciona, al obtener la informacion en Power Bi, sale un error "El acceso al recurso se prohibe"

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Dear Customer, Thank you for your feedback. Thank you for creating a ticket. The issue has now been resolved. We have enclosed the link to the official documentation with instructions on how to resolve the error: https://aserve.atlassian.net/wiki/spaces/PBSHOPIFY/pages/1711996929/Access+to+the+resource+is+forbidden+error+troubleshooting Kind regards, Alpha Serve Support Team

5 / 5 Share

July 3, 2023

When Shopify switch to cursor based pagination we needed an easy way to connect our Power BI reports to Shopify and this app helped us do that. Easy to use and the data layer user interface makes sense. Developer keeps it up to date with Shopify API changes. Be aware that this app has a scheduler for refreshing the data sources so just because you refresh the Power BI report doesn't mean the data source refreshed, but I can't fault the developer for that.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

App works great. Be nice if there was additional documentation to help determine what fields i should pull in for orders though. Pulling in all of them can cause performance issues for large datasets. Once I narrowed it down everything worked well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Manitoba Team, Thank you so much for taking the time to review our app. We're happy to see that you had a great experience with our application. Please feel free to refer to our app documentation: https://aserve.atlassian.net/wiki/spaces/PBSHOPIFY/ Also, I'd like to share Entity-Relationship Diagram for the tables with you: https://powerbi-sh-prod.alphaservesp.com/overview#erd Please let us know if you need any help. Thank you. Kind regards, Alpha Serve Support Team

All reviews

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