Power Tools Filter Menu
Boost your navigation and conversions with collection filters
Rating
4.5
feedback
166
chart
#1,086
All reviews
Rating Breakdown
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Nov. 6, 2024
In the backend, the 'Vendor' filter had all the brands, but only a fraction of them were displayed on the collection page. Some tags were also set without permission. After uninstalling the filter, these were not removed and my default filter no longer works properly. A new test is therefore no longer an option.
Hi, please note that only the brands that are applicable to the current collection will show on the page - if you want to show all of the brand filters there are a number of options, such as the 'list' and 'replacer' modes, so you can customize the options to best suit your store and customers. We have tried reaching out to you, our support team is always on hand to help resolve any issues. Once an app is removed from your Shopify store it can no longer make any changes, however we can easily clean up and restore any changes made by the app via support. Please get in touch so we can help you get your store sorted out. Please note, leaving a negative review as your first option instead of contacting support is not entirely fair, our team works very hard on providing the best app and support we can, and these types of reviews are damaging to our business, particularly when they can easily be resolved or are due to how the app was configured.
June 1, 2024
"fancy" ONLINE app without support on weekends. Useless big time.
Hi Brian, Thank you for sharing your feedback. We apologize for any inconvenience you experienced. Our dedicated support team does monitor tickets over the weekend, especially on Saturdays, to ensure timely assistance. However, since you did not specify any details, it's challenging to address your concerns accurately during the weekend. We strive to provide high-quality support with trained professionals, rather than automated responses. While our team does have weekend commitments, we aim to respond as promptly as possible. If you could provide more details about your issue, we would be more than happy to assist you further. Thank you for your understanding, and we hope to improve your experience with our app.
Feb. 21, 2024
I promise you that I have never had better customer service in my life, this application has completely changed the way my web makes it easier to find the right product for my clients, it has been the best experience of my life, special thanks to Chris for always helping me with my requirements quickly and with quality.
Using app
Almost 2 years
Total reviews
4
Average rating
5.0
May 13, 2024
We integrated the filter and it works fine.
We're genuinely sorry to hear about your experience and the frustrations you've encountered. We have been trying to contact you regarding the uninstallation of the app on your theme, as it appears our emails are not getting delivered to your inbox. This work was completed for you on the 5th of February on a copy of your live theme - we do not change the live theme without confirmation from you beforehand, so as not to cause any changes visible to customers without your approval. The app can be removed from your store to cancel the subscription, which will cancel any charges, please note that this is something that needs to be done by the store owner or admin as our access permissions do not include removing apps. Please reach out to our support team via email at [email protected], however given the issues we have had with email please try using the live chat feature at powertoolsapp.com. Our support team is always happy to help and resolve any issues you may have.
Jan. 8, 2024
There is no other Filtering App that even comes close to how clean and fast this one is. I've tried a lot of them. This app won't turn your URLS into a bag of shit. Chris in customer service performed with a diligence I have never experienced before with Shopify apps... followed our design instruction to a T. Highly recommended!!!
Nov. 14, 2023
Amazing customer service. We have a huge inventory and rely on this filtering app to help our customers navigate. I can't say enough good things about this app. A must!
Oct. 12, 2023
Always great costumer service! Fast and reliable, and a great filtering system, which is easy to navigate in. Thanks Power Tools!
July 25, 2023
For me, I find this app really useful for bulk updates of a 10 year old inventory and also managing customer filtering options at the front end. I have found this easy to use, easy to install and when I have had something I have been unsure about or struggled with then the support team have been helpful, quick and responsive. Totally recommend this. At least take up the free trial, you have nothing to loose.
Feb. 2, 2023
Efficace, et support technique au top du top. Ils aident vraiment et sont très réactifs! Merci pour cette super appli
Nov. 21, 2022
10 stars for customer service. The app itself does what I need it to do. Took some getting used to in that I had to rethink how I use tags. I'd prefer a way to have a good filter menu without having to create countless collections and new tags but there may not be, especially for the price. I looked around for weeks and couldn't find a combination of decent filter menu and low price that beat this one. Chris set up all the initial filters I wanted and then I was able to slowly understand how to do it on my own. It is definitely an improvement to my store. Again, cannot overstate how responsive the customer service is.
May 16, 2022
I have been using Power Tools since 2014. The Power Tools Suite is an excellent investment and the product support team is top-notch. Quick response times whenever I have a question or request for a customization, with helpful suggestions along the way. A great value—both the product and the service!
Thanks so much for the review!
April 22, 2022
Great app with an even greater support. Very quick response, did some modifications for us in no time. Highly recommend!
March 24, 2022
AMAZING PRODUCT + AMAZING SUPPORT! Could not recommend this more highly - we had been messing around trying to do it ourselves, then this App does it all, and more!
Feb. 7, 2022
Very happy with this app, it works perfectly. I am particularly happy to find it works with my Variants on Collection Page app - the only Filter app I tried that does. Had a couple of install issues but Joshua sorted them out within about half an hour of installing the app. Recommend highly :)
Feb. 5, 2022
Very nice und helpful app! The only thing I would change, is the price filter. Except that I am more than happy with it. The Support is extremly helpful und nice!
Jan. 31, 2022
LOVE LOVE LOVE. I have tried many filter apps that try to do too many things when all you want is a beautiful, streamlined filter app. This is it! Thank you!
Using app
9 months
Total reviews
2
Average rating
5.0
Jan. 27, 2022
Great app and customer support! Quick responses. The app works perfectly. Special thanks to Chris who has been very helpful!
Jan. 7, 2022
Incredibly powerful app - has transformed the way we can layout large number of products. Highly recommend and very good supper too
Oct. 1, 2021
Excellent product great for SEO, customer support is second to none. 5 stars! Special thanks to Chris on customer support team for his help.