POWR: Live Chat
POWR: Live Chat Support App for Shopify
Rating
3.8
feedback
16
chart
#6,481
All reviews
Review RSS Feed
Dec. 7, 2023
Quick & easy installation process, with super fast support!
Thanks a lot for your feedback, and glad to know you're enjoy the experience with both the app and our support team :) It's customers like you that make our job wonderful!!!
July 3, 2021
Love how easy it is to install on shopify. The app is user friendly and has a free subscription option.
Hi there, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
March 10, 2020
Be careful...if you delete this app, the process of deleting will NOT remove the code that is embedded onto your website. You can't get rid of it.
July 27, 2019
Not a good customer service strategy or best practice when not willing to process a prorated refund to an unhappy customer. Customers beware. Know that you love it before you buy it for a year in advance!
As per our refund policy, we unfortunately cannot issue refunds for [MONTHLY UPGRADES/YEARLY UPGRADES PURCHASED MORE THAN 5 DAYS AGO]. However, I'll be happy to Look at your account myself and see if we have any missed opportunities or ways we can make it up to you. Reach back to our support directly and ask for me. -Waylon W Customer Success
June 5, 2019
great app for a small business owner. try it no risk because it is free. Not a bad app for smaller owner like me
May 11, 2019
Very easy to use and install, would 100 recommend using it. Easy for customers to use also. Great set up also!
April 21, 2019
Very simple to install and use. We highly recommend this awesome application. Customers began to contact us in moments
April 15, 2019
I have just installed to our website and so far so good, it was easy to follow for set up. Hopefully it will allow us better contact with our customers and allow them to ask questions in real time.
April 5, 2019
I uninstalled this app, but I can't remove it from my website...not getting much help from support either.
Hello, I inspected your site and I saw that you need to delete the "div class" code within your theme.liquid file so that the Chat app can be removed from your site.
March 24, 2019
I just installed, it was super simple, and easy to customize. I would recommend. Easy to connect to Facebook.
March 19, 2019
great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install
March 6, 2019
Love that if the chat appears to be more proactive to customers and pop up at the corner so that customers know that we are ready to help them
March 6, 2019
Good for free app however would prefer that user doesnt need to click on bubble to open the chat box showing the 'can i help 'etc message. ie no bubble just the chat box appear. Like most live chat IMs. Also annoying for user to have to login to fb messanger as I was logged in to my fb on comp but still was asked to login to fb messanger. Good for personal sites maybe
Hi there, Thank you for the feedback regarding the Chat app. I'll be sure to forward this over to our Product team, so they can refer to it for future product updates.
March 5, 2019
really helped out me and our store! Very easy to install and they have loads of great apps to choose
March 5, 2019
Not actually Facebook Messager chat, but a popout with a link to start one. Also, when you uninstall it, it doesn't fully remove it and you have to edit the code to get rid of it (after having to search their help centre to find out how)
Feb. 28, 2019
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