POWR WhatsApp Chat
POWR: WhatsApp Live Chat Support
Rating
4.6
feedback
136
chart
#3,654
All reviews
Rating Breakdown
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Dec. 7, 2023
Quick & easy installation process, with super fast support!
Thanks a lot for your feedback, and glad to know you're enjoy the experience with both the app and our support team :) It's customers like you that make our job wonderful!!!
July 13, 2022
amigable y buena facil de configurar intuitiva no se que mas decir para completar los 100 caracteres.
Estamos muy agradecidos por su evaluación. ¡Gracias por compartir tu calificación con nosotros! Comuníquese en caso de cualquier sugerencia o pregunta. Estaremos más que felices de ayudar.
Oct. 6, 2021
Utilizo esta app para atender de forma personalizada a mis clientes, aún no la he probado pero hasta los momentos la experiencia de edición de diseño ha sido bastante práctica e intuitiva. Muy fácil de manejar y encontrar lo que busco.
July 3, 2021
Love how easy it is to install on shopify. The app is user friendly and has a free subscription option.
Hi there, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
April 30, 2020
The app works fine as promised - but the setup is terrible, since you are hooked on your subscription until you manually cancel on the Powr website.
Dear Tobias, So sorry this is happening for you! Thank you so much for e-mailing us. Due to an unusually high number of incoming requests, it might take us slightly more time to process an efficient reply for you. Nevertheless, please rest assured that a member of our support team will get back to you ASAP.
April 22, 2020
Buyer beware, this app is free elsewhere, they charge you straight away even if you dont use it. Its not a good app
Dear Russ, So sorry this is happening for you! Kindly note that 1 of our customer support agents has already reached out to you directly. Please feel free to send any questions/concerns/comments in reply to [email protected] so that we can look into them more effectively.
March 10, 2020
Be careful...if you delete this app, the process of deleting will NOT remove the code that is embedded onto your website. You can't get rid of it.
Aug. 18, 2019
i am totally new to shopify and using apps this was so easy to install. anxious to see how it effects my fb page
Aug. 4, 2019
Facebook Chat made my website look established and trustworthy. It was intuitive, easy to use and offers several color options. I love the customization options too!
July 27, 2019
Not a good customer service strategy or best practice when not willing to process a prorated refund to an unhappy customer. Customers beware. Know that you love it before you buy it for a year in advance!
As per our refund policy, we unfortunately cannot issue refunds for [MONTHLY UPGRADES/YEARLY UPGRADES PURCHASED MORE THAN 5 DAYS AGO]. However, I'll be happy to Look at your account myself and see if we have any missed opportunities or ways we can make it up to you. Reach back to our support directly and ask for me. -Waylon W Customer Success
July 19, 2019
great app! so far so good! customers im sure will love this feature and a much easier way for them to contact us
July 13, 2019
really cool app sure to enhance customer experience.......................................................................................................................
June 5, 2019
love it, easy to install and use.would reccomend to shopify dropship clients and shop owners throughout the world
June 5, 2019
great app for a small business owner. try it no risk because it is free. Not a bad app for smaller owner like me
May 26, 2019
I use the app to keep up with my customer's questions. It is one of the best apps I have found for live chat.
May 26, 2019
greattttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
May 24, 2019
ajudou muito minha loja. fez tudo parecer mais facil para meus clientes facilitando nas compras e na ajuda.
Using app
2 days
Total reviews
1
Average rating
5.0
May 23, 2019
Easily added to page. Will know better after I try it more Will update review once I get a chance to test
May 13, 2019
This App is awesome, it could help me a lot with my customers and now I can work more organized and much closer to my customers. Great App.