POWR: Customer Comments  for Shopify

POWR: Customer Comments

POWR: Customer Comments | Social Proof | Review Feedback

Developer
View on App Store

Rating

4.6

feedback

134

Reviews

chart

#2,853

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    29%
  • Less than a year
    37%
  • More than a year
    16%

Reviews Summary

The reviews for the POWr app are overwhelmingly positive, with users praising the exceptional customer service, ease of use, and helpful features. Customers appreciate the quick responses from support, the ability to customize the app to their needs, and the overall positive impact on their online stores. However, there are a few negative reviews mentioning glitches, limited functionality in the free version, and difficulties in customization. Some users also expressed frustration with the need for constant saving and republishing when interacting with comments.

Highlights

Exceptional customer service and quick support responses
Ease of use and customization options
Positive impact on online store
Glitches and limited functionality in the free version
Frustration with constant saving and republishing

Rating Breakdown

  • 5
    75% (100 ratings)
  • 4
    15% (20 ratings)
  • 3
    4% (6 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 4, 2024

My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)

5 / 5 Share

April 12, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

Terrible. Doesn't work. Only loads comments once out of 100 page loads.

Using app

23 minutes

Total reviews

4

Average rating

1.0

Developer Reply

Hi there! So sorry to hear about your experience with the app. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblink with live POWR plugin installed so that we can look into the issue for you. Thank you very much for your feedback&patience.

All reviews

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