POWR: Customer Comments  for Shopify

POWR: Customer Comments

POWR: Customer Comments App for Shopify

Developer
View on App Store

Rating

4.6

feedback

134

Reviews

chart

#3,273

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    29%
  • Less than a year
    38%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support, ease of use, and helpful features. Many users highlighted the quick and attentive customer service provided by the app's support team, as well as the app's functionality and customization options. Users appreciated the app for its ability to enhance customer trust, build a community, and gather feedback effectively. However, there were a few negative reviews mentioning issues with glitches, limited features on the free plan, and difficulties in customization and installation. Some users also expressed concerns about the app not working as expected or having to deal with subscription fees.

Highlights

Positive customer support and ease of use
Functionality and customization options
Enhancing customer trust and gathering feedback
Glitches and limited features on the free plan
Concerns about app not working as expected or subscription fees

Rating Breakdown

  • 5
    75% (101 ratings)
  • 4
    15% (20 ratings)
  • 3
    4% (6 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)

5 / 5 Share

April 12, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more