POWR: Customer Comments
POWR: Customer Comments App for Shopify
Rating
4.7
feedback
26
chart
#3,751
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
58%
-
Less than a day
4%
-
Less than a month
23%
-
Less than a year
12%
-
More than a year
4%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the app team. Customers highlighted the quick response times, helpfulness, and willingness to go the extra mile to assist with customization and troubleshooting. Users found the app easy to set up and use, with many recommending it for its functionality and user-friendly interface. However, there were a few negative reviews mentioning glitches, labor-intensive processes, and lack of intuitive dashboard design. Some users also experienced issues with links and self-serve support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10
Aug. 8, 2024
My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity
April 30, 2024
Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.
Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)
Nov. 18, 2023
Terrible. Doesn't work. Only loads comments once out of 100 page loads.
Hi there! So sorry to hear about your experience with the app. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblink with live POWR plugin installed so that we can look into the issue for you. Thank you very much for your feedback&patience.
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