POWR: Customer Comments  for Shopify

POWR: Customer Comments

POWR: Comments and Customer Feedback

Developer
View on App Store

Rating

4.5

feedback

131

Reviews

chart

#4,805

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    7%
  • Less than a month
    27%
  • Less than a year
    35%
  • More than a year
    19%

Reviews Summary

The reviews for the POWR app are mostly positive, with users praising the ease of installation, helpful customer service, and the app's functionality in adding comments and reviews to their websites. Many users found the app to be user-friendly and straightforward, making it easy for even non-tech-savvy individuals to use. The live chat support was highlighted as responsive and helpful, providing assistance in setting up the app. Additionally, users appreciated the ability to customize the app to match their store's theme and the positive impact it had on customer trust and engagement. However, there were some negative reviews mentioning glitches, the need for improvements in design features, and issues with the app not working as expected in some cases.

Highlights

Positive customer service and ease of installation
User-friendly and straightforward functionality
Customization options and impact on customer trust
Glitches and need for improvements in design features
Issues with app not working as expected

Rating Breakdown

  • 5
    75% (98 ratings)
  • 4
    15% (20 ratings)
  • 3
    5% (6 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2024

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

Terrible. Doesn't work. Only loads comments once out of 100 page loads.

Using app

23 minutes

Total reviews

4

Average rating

1.0

Developer Reply

Hi there! So sorry to hear about your experience with the app. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblink with live POWR plugin installed so that we can look into the issue for you. Thank you very much for your feedback&patience.

5 / 5 Share

Dec. 20, 2022

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Store

Swak

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2021

This app is super dope. I recommend using it to show customers your product is worth purchasing. Anyone looking for a great app use this.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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