POWR: Customer Comments  for Shopify

POWR: Customer Comments

POWR: Customer Comments | Social Proof | Review Feedback

Developer
View on App Store

Rating

4.5

feedback

132

Reviews

chart

#3,097

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    30%
  • Less than a year
    37%
  • More than a year
    16%

Reviews Summary

The reviews for the app are overwhelmingly positive, with users praising the ease of use, helpful customer service, and the ability to customize the app to suit their needs. Many users appreciated the quick installation process and the impact the app had on building trust with customers. However, there were a few negative reviews mentioning glitches, limited features on the free plan, and difficulties in customization. Some users also faced issues with customer support and functionality, such as comments not loading properly or the need for improvements in design features.

Highlights

Positive feedback on ease of use and quick installation process
Praise for helpful customer service and customization options
Concerns about glitches, limited features on free plan, and difficulties in customization
Issues with customer support and functionality

Rating Breakdown

  • 5
    75% (99 ratings)
  • 4
    15% (20 ratings)
  • 3
    5% (6 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 8, 2024

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)

5 / 5 Share

April 12, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

Terrible. Doesn't work. Only loads comments once out of 100 page loads.

Using app

23 minutes

Total reviews

4

Average rating

1.0

Developer Reply

Hi there! So sorry to hear about your experience with the app. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblink with live POWR plugin installed so that we can look into the issue for you. Thank you very much for your feedback&patience.

5 / 5 Share

Dec. 20, 2022

good güzel iyi harika falan filan aga ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Store

Swak

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more