POWR: Customer Comments
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the excellent customer support provided by the app team. They mention quick responses, helpful guidance, and even going the extra mile to assist with customization requests. Users find the app easy to set up, intuitive, and straightforward to use. The ability to customize the app to fit their needs and the seamless integration with Shopify themes are also highlighted as positive aspects. However, on the negative side, some users experienced issues with the app not loading, glitches, and labor-intensive processes. They mentioned problems with links, the dashboard not being intuitive, and difficulties in getting adequate self-serve support.
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The app would not load at all in my store admin page
Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10
My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity
Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.
Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)
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