POWR: Customer Comments  for Shopify

POWR: Customer Comments

POWR: Customer Comments App for Shopify

Developer
View on App Store

Rating

4.6

feedback

134

Reviews

chart

#2,888

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    29%
  • Less than a year
    38%
  • More than a year
    16%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the app team. Customers appreciate the ease of use, quick installation process, and the helpful features that enhance their online store experience. The app is commended for its ability to build trust with customers, create a sense of community, and improve engagement through reviews and ratings. However, there are some negative reviews mentioning glitches, labor-intensive processes, and limitations in the free plan. Some users also faced issues with the app not working as expected or displaying the same comments for all products.

Highlights

Exceptional customer support and quick response times
Ease of use and quick installation process
Building trust and community through reviews
Glitches, labor-intensive processes, and limitations in the free plan
Issues with app functionality and displaying same comments for all products

Rating Breakdown

  • 5
    75% (101 ratings)
  • 4
    15% (20 ratings)
  • 3
    4% (6 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)

5 / 5 Share

April 12, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

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