POWR: FAQ Page | Help Center  for Shopify

POWR: FAQ Page | Help Center

POWR: FAQ Page | Help Center for Shopify

Developer

Rating

4.7

feedback

39

Reviews

chart

#3,267

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    33%
  • Less than a month
    23%
  • Less than a year
    15%
  • More than a year
    5%

Reviews Summary

The reviews for the POWR: FAQ Page Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and customization options. Many users highlighted the quick and responsive customer service, with specific mentions of team members like Mithsou, Richard, and Richcarde providing excellent assistance. Users also appreciated the simplicity of setting up the FAQ page and the ability to customize the interface to suit their needs. However, there were a few negative comments regarding the app's loading speed and limited styling options for customization. Some users also mentioned issues with question alignment and subheadings, impacting the overall experience for a few customers.

Highlights

Positive customer support experience and quick responses
Ease of use and customization options
Issues with loading speed and limited styling options
Positive feedback on the simplicity of setting up the FAQ page
Some users experienced bugs and difficulties in saving changes

Rating Breakdown

  • 5
    85% (33 ratings)
  • 4
    13% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 20, 2025

So far this App in its free version is perfect to get me going and it has lots of add on paid options as the business grows. I had contact with Mithsou on customer service pop up chat in the App who has been really helpful for my initial queries and so far I am able to get myself using the App without too much technical knowledge. They explained the answers to my questions very simply and no problem understanding what else I could do with the App and how the pricing and features work as time progresses. For a FREE App as a starting point this one has done it's job. Once I have published my FAQ Page with POWR and all is working well I will then give 5 stars, only 4 stars for now as I can't really see how it will look when its published and 'live'. Definitely recommend you give this FAQ's App a try.

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 27, 2025

So far this app is doing just what I hoped. And great customer support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

5 stars for the support, very helpful and quick response

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Réponse rapide et efficace du support. Merci pour votre aide.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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