POWR: FAQ & Help Center  for Shopify

POWR: FAQ & Help Center

POWR: Product FAQ Creator | Help Center

Developer
View on App Store

Rating

4.7

feedback

239

Reviews

chart

#2,766

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    20%
  • Less than a year
    49%
  • More than a year
    18%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and variety of features. Many users highlighted the excellent support they received from the team, mentioning specific names like Richard and Richcarde. The app was commended for its user-friendly interface, customization options, and the ability to create detailed FAQs. However, there were a few negative reviews mentioning issues like long loading times, limited features in the free version, and the presence of branding on the app.

Highlights

Positive customer service experience and helpful support
User-friendly interface and ease of use
Variety of features and customization options
Issues with long loading times and limited features in the free version
Presence of branding on the app

Rating Breakdown

  • 5
    80% (191 ratings)
  • 4
    13% (31 ratings)
  • 3
    3% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Réponse rapide et efficace du support. Merci pour votre aide.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Does what I needed it to do. Support was very helpful with a matter.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Richcarde. Great stuff. We were disconnected for some reason. But fixed all and was brilliant about it. Very pleasant. Thank you for the help

Using app

About 1 hour

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your feedback Tony, it's always a pleasure to read such nice words reflecting your experience with our support team. You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

5 / 5 Share

July 11, 2024

The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.

Using app

7 days

Total reviews

1

Average rating

5.0

All reviews

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