POWR: FAQ Page | Help Center  for Shopify

POWR: FAQ Page | Help Center

Build an SEO-friendly FAQ and reduce support calls & emails
FAQ
Developer
POWR.io
Rating
4.5
Feedback
42
Reviews
Chart
#4,868
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising the app for being easy to install, simple to use, and effective for building FAQ pages without coding. A major strength mentioned repeatedly is customer support: users describe the support team as quick, helpful, responsive, and in some cases exceptional. Reviewers also appreciate the customization options, professional appearance, and the fact that the app can save time and make FAQ setup straightforward, especially for non-technical users or small businesses. The negative feedback centers on performance, limitations, and billing/support frustrations. A few users report slow loading times, bugs, difficulty saving changes, and missing customization options such as styling control or the ability to disable certain features. Some reviewers also feel the paid plans are expensive for what is offered, and a small number mention poor refund handling or unresolved issues. Overall, the app is seen as very useful and user-friendly, but its technical reliability and pricing model are the main concerns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 29%
Less than a day 29%
Less than a month 19%
Less than a year 17%
More than a year 7%
All reviews
1 / 5 Share
May 24, 2025

Store Using app Total reviews Average rating
Quenchlabz 1 minute 4 4.0
Developer Reply

Hi there, We're so sorry to hear you've had a frustrating experience — that's never what we want for our customers. We take all feedback seriously and would love to understand what went wrong so we can fix it. Please get in touch with our support team directly at [email protected] and we'll make it our priority to get things sorted for you right away. Thank you for letting us know!

5 / 5 Share
March 27, 2025

So far this app is doing just what I hoped. And great customer support.

Store Using app Total reviews Average rating
Third Assist 1 day 2 5.0
5 / 5 Share
March 13, 2025

5 stars for the support, very helpful and quick response

Store Using app Total reviews Average rating
Sounds Best About 1 hour 4 5.0
5 / 5 Share
Sept. 5, 2024

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Store Using app Total reviews Average rating
Mini Mahjer 6 days 1 5.0
5 / 5 Share
July 11, 2024

The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.

Store Using app Total reviews Average rating
Mark and Bloom 7 days 1 5.0

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