POWR: FAQ Page | Help Center  for Shopify

POWR: FAQ Page | Help Center

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FAQ
Developer
POWR.io
Rating
4.5
Feedback
40
Reviews
Chart
#4,609
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the app are mostly positive, highlighting the excellent customer support provided by the POWR Team. Users appreciate the quick responses, helpful assistance, and the ease of use of the app. Many users mentioned that the app is user-friendly and has a variety of customization options. However, there are a few negative reviews that mention issues with customization, slow loading times, and bugs in the app. Some users also expressed dissatisfaction with the refund policy and technical difficulties in saving changes.

Time spent using app
How long merchants keep the app installed.
Less than an hour 28%
Less than a day 30%
Less than a month 20%
Less than a year 15%
More than a year 8%
All reviews
1 / 5 Share
May 24, 2025

Store Using app Total reviews Average rating
Quenchlabz 1 minute 4 4.0
Developer Reply

Hi there, We're so sorry to hear you've had a frustrating experience — that's never what we want for our customers. We take all feedback seriously and would love to understand what went wrong so we can fix it. Please get in touch with our support team directly at [email protected] and we'll make it our priority to get things sorted for you right away. Thank you for letting us know!

5 / 5 Share
March 27, 2025

So far this app is doing just what I hoped. And great customer support.

Store Using app Total reviews Average rating
Third Assist 1 day 2 5.0
5 / 5 Share
March 13, 2025

5 stars for the support, very helpful and quick response

Store Using app Total reviews Average rating
Sounds Best About 1 hour 4 5.0
5 / 5 Share
Sept. 5, 2024

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Store Using app Total reviews Average rating
Mini Mahjer 6 days 1 5.0
5 / 5 Share
July 11, 2024

The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.

Store Using app Total reviews Average rating
Mark and Bloom 7 days 1 5.0

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