Lebsee review for POWR Form Builder Contact Form
June 23, 2023
They're SCAMMERS! It was working fine but then the form is crashed and the supports isnot responding DON'T WASTE YOUR MONEY At the start they were good but now,They'll just steal your money ***Here's my reply to your reply****: -It's not internet provider issue as i have more than 30 customers who escalated this. -You didn't inform me that you escalated the issue to your dev team. -I asked for updates after 48 hours and your reply was (It's working fine for us !!!!). -You asked me to remove my review in order to refund me!!!! .. i won't remove the review before receiving the refund
Hi Lebsee, I can see that we noticed and informed you about an eventual issue with your internet provider, not our app. However we are very sad and surprised that within only 24hrs after escalating the issue to our engineers in order to check further into it, you believed that we had any bad intentions towards you. Please note that here at POWR, trust, transparency and satisfaction are and will always remain our priority over anything else! We sincerely apologize for any issue you've encountered during your experience with us, however in any way we will ever try to steal or charge you for a service that we do not offer. We just canceled the investigation process about your internet connection, and also sent you a private email about the steps so we can issue you a refund. We're grateful that you've chosen us to be part of your journey, and you can rest assured that we'll always be there for you anytime in case you need anything else!
