Romanovamakeup review for POWR Form Builder Contact Form
July 8, 2020
Resume: Very bad I don't recommend this app because of the quality and support that POWr provides. The loading speed of the form is 10-15 seconds. This not appropriate when you are having premium version and pay $100+ per year. When I actually recognize that the app is super slow and customer support is not going to solve our problem, I have tried to apply for a refund of annual subscription but POWr refused to make a refund after 2 weeks of purchase. Summary: If you want a normal form (with normal page loading speed) and appropriate customer support (that will help you and make a refund if something goes wrong) I recommend you NOT TO USE THIS APP.
Hi there, We're truly sorry you've had a negative experience with our app and our customer support team. We understand that loading speed is important to our users and we constantly optimize our apps to load faster on a customer's website. A POWR app should take no more than 2s to load on a page. If the delay is longer than that, the issue is most likely with another script on the page slowing down the loading of our app. Our development team would be happy to take a look and advise you on how you can solve the issue on your site. Feel free to contact us directly at [email protected] so we can take another look.
