TRVRS Outdoors review for POWR Form Builder Contact Form
Oct. 7, 2020
The app was working perfectly fine for a long time. One day however, I noticed that I was missing more than thirty submissions. I went back and forth with several representatives who were staying in touch relatively well. At one point they told me that I had found a bug and that the issue had an estimated two week timeline for a fix. Are you kidding me? I am hosting events for hundreds of people. The data that was lost is critical to event coordinating efforts. When I politely asked for more assistance with retrieving the data, they stopped responding altogether. This is insane. Beware.
Hi there, We're truly sorry you've had a negative experience with our app and our customer support team. We understand the importance of the submissions you have received on your POWr Form Builder Plus plugin. Our team would be happy to take a look and assist you further. Feel free to contact us directly at [email protected] so we can take another look.
