All reviews

Rating Breakdown

  • 5
    69% (184 ratings)
  • 4
    17% (46 ratings)
  • 3
    3% (8 ratings)
  • 2
    3% (7 ratings)
  • 1
    8% (22 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 2, 2024

It doesnt work properly, I havent received any answer from support. I would like a refund

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 9, 2024

Difficult to use and very slow when published.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks for your feedback, and we sincerely apologize for any inconvenience encountered while setting up the app on your end. The process is generally easy, and our support team are also always available to assist in every step of the journey. Could you please send us an email as soon as you can at [email protected] so we can check it out for you? Looking forward to hearing from you soon :)

1 / 5 Share

Jan. 26, 2024

Terrible. Does not work, was still on my store after I uninstalled and is just very low quality.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks for letting us know, and really sorry to hear that. The app remaining on the store after uninstalling is certainly due to it not being removed properly. This can be fixed very easily, and our support team would be more than happy to look into for you. Could you please send us an email at [email protected] and also point any further issues you might have as well? Looking forward to hearing from you soon :)

1 / 5 Share

Aug. 18, 2022

The app is extremely slow, it added a 5s load time to my site (measured via many apps like GTMetrix & web.dev). Other users said the same but I had hoped it was improved. The support is atrocious. I raised a few bugs I was experiencing and received some questionable replies. I used the app for a few days and asked for a refund. Currently I am being denied the refund due to their 'policy', but given the app performs extremely poorly (including compared to other image sliders), I don't accept that they've delivered on what they're advertising. I'm still seeking a refund & will escalate to Shopify. Please beware this company - a poor product, and shady business practice(s). There are other sliders that perform extremely well & cost less. Your site will load seconds faster, and come with features like mobile users being able to slide the banner with their hand (not just arrows). More customization, and more!

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

1 / 5 Share

March 16, 2022

horrible, bad experience, besides few free options, after being deleted, it changes its theme from its previous slide, leaving white bars between the slides! I do not recommend

Using app

12 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

1 / 5 Share

Oct. 8, 2021

Don't install this app. I downloaded this app to test it out and my site immediately slowed down. I have been trying to get their support team to erase all their code for a week! I've sent screenshots, explanations, and URLs - they still haven't even attempted to get the code off my site... They just keep asking me for more examples. Very poor experience.

Using app

About 1 hour

Total reviews

5

Average rating

3.2

1 / 5 Share

March 11, 2021

Trash, no flexibility on free trial. Give a little more, too restrictive. Can't change font sizes, shapes, almost nothing is flexible AND the slider option i want does not even allow in anyway to make the images in my slide square, they must be in a rectangle?

Using app

7 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 13, 2020

Malheureusement ca ne marche pas, pourtant j'utilise le thème début, il veut pas publier les images a chaque fois ca me dit qu'il y a un problème ou une erreur quelques part !!!! je voulais aussi augmenté mon plan pour prendre celui qui est payant ca ne marche pas aussi. je lai désinstallé dommage...

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hello, I'm sorry to hear that you're having problems with the POWR Image Slider! We've just sent you an email, in case you did not receive it. Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

1 / 5 Share

Nov. 15, 2020

I deleted a slideshow and it’s still showing on my page with default images no option of removing. I created a new one and it’s still showing it’s attached to the slide

Using app

About 1 hour

Total reviews

4

Average rating

2.8

1 / 5 Share

Nov. 1, 2020

No Live Support. Was trying to find out how to uninstall - the support doc says open POWR dashboard from admin. Problem is when you open the POWR app, it instantly opens https://www.powr.io/plugins, there is no dashboard. Neither is there a install button. Help document is severely outdated. Even after i delete the app, the POWR section is still in my theme code.

Store

Inuguni

Using app

9 minutes

Total reviews

5

Average rating

4.2

1 / 5 Share

June 7, 2020

I do not like this application because it leaves on your page a blank space of its brand and it is not deleted even if you eliminate the application

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

April 9, 2020

Image slider was broken and did not render in correct dimensions across platforms. Very buggy across mobile platforms. Difficult to install. developers refused refund. will not be doing future business with them.

Store

XYTO

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you very much for your valuable feedback. Please email us directly on [email protected] and we will be happy to sort this problem out for you.

1 / 5 Share

Nov. 22, 2019

0 stars, purposely IMPOSSIBLE to cancel scam scam scam scam scam scam scam scam scam scam scam scam

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

March 22, 2019

I tried out the FREE VERSION of the APP which in itself was fine. The problem is that the minute the slider is installed on your website it also installs a branding line below the slider with a link to their website. So where is the free part??? Either you accept that you are paying for this, or you are stuck with the most ugly looking slider installation that makes your company look like a joke. Why not just say there are no free plans?

Using app

About 4 hours

Total reviews

4

Average rating

3.8

1 / 5 Share

Feb. 13, 2019

"Image Slider + Carousel" But no carousel option available. I hope i'm wrong and I'm just overlooking these options but so far nothing.

Store

iFoxx

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 23, 2018

Fucking terrible. Sends me around and around in circles. All the positive reviews must be from friends. Just awful.

Store

Theseus

Using app

About 15 hours

Total reviews

4

Average rating

3.0

1 / 5 Share

Oct. 23, 2018

Image upload function is buggy and does not work. It's a good idea, but they need to check their code. Tested on Safari and Chrome, same result.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 22, 2017

Free option only allows you to have 3 images, if you want more... pay!!

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

May 15, 2017

It is not free unless you want a gallery of 5 photos!! Shopify free themes have 6.. so I'm not sure what's the use of this app. I just hate to be tricked, after installing and uploading they ask you to upgrade if you want to have more!

Using app

2 months

Total reviews

3

Average rating

2.3

1 / 5 Share

May 6, 2017

Nope. Horrible user interface and ridiculous billing system. They make you upgrade PER gallery, so if you want to want only two galleries with more than 6 pics each, you end up paying upwards of $24/ month which is ridiculous for an image slider. Looking to switch to something else, but bummed Shopify doesn't offer more slider apps considering how robust the site is supposed to be. Monopoly of an app is right. NAGL.

Using app

Over 7 years

Total reviews

6

Average rating

3.0