Papertales Custom review for POWR Photo Gallery & Portfolio

Dec. 28, 2017

I was so excited when I found this app. I was having issues adding nice gallery pages to my shop website because of my lack of code knowledge. After doing a little research on this app, I thought that it was exactly what I was looking for and decided to upgrade to the business account. I have never experienced so many frustrating issues with something that is suppose to be easy. Not only is the price well above what I originally wanted to pay, the frustration that comes along with it is not worth the money. I thought I was going to be paying for convenience but it isn't at all. For my website, I need to have multiple gallery pages with several hundred images. To spare some time listing out each and every issues, trying to contact support is a pain in itself. There is not instant chat system, atleast what I could find, and it takes almost a full 24-hours just to respond to an email. The uploading system is awful and you can only upload a few images at a time, and once they do upload they don't upload in order so it's guessing game trying to format it all. Overall just completely disappointed with the features and have lost countless hours of valuable time with little results.