POWR: Customer Testimonials for Shopify

POWR: Customer Testimonials

POWR: Customer Testimonials - Social Proof For E-Commerce

Developer

Rating

4.0

feedback

37

Reviews

chart

#3,178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    19%
  • Less than a year
    32%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes ease of use, quick installation, and helpful customer support. Users appreciate the clean design and customization options offered by the app. However, negative comments focus on issues such as lack of responsiveness, bugs, extra white space left after uninstalling, and the presence of a permanent logo on the banners. Some users also mentioned difficulties with editing and the need for additional developer support.

Highlights

Ease of use, quick installation, helpful customer support
Clean design, customization options
Lack of responsiveness, bugs
Extra white space after uninstalling, permanent logo on banners
Difficulties with editing, need for additional developer support

Rating Breakdown

  • 5
    49% (18 ratings)
  • 4
    22% (8 ratings)
  • 3
    8% (3 ratings)
  • 2
    5% (2 ratings)
  • 1
    16% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2024

Richcarde M. was very helpful, even after I disconnected the chat. He was able to install my previous testimonials app on my new website. Quick and easy!!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback. We feel fell proud that we were able to assist as expected and that you're enjoying the app💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

4 / 5 Share

Jan. 19, 2024

I tested several options for a testimonial slider app and this one met the most of what I was looking for but not all. The design is clean. It was easy to set up. I had one glitchy thing (font wouldn't resize) that the support team easily fixed for me. I have several really long testimonials so I kind of wish there was a "read more" option to expand the area to read the whole testimonial instead of making the testimonial area big enough to fit all the text.

Using app

3 days

Total reviews

9

Average rating

4.2

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

1 / 5 Share

Jan. 11, 2021

Based on customer service. The app is NOT user friendly - because of the DIY nature of the product, the company does not offer installation or customization services hence you need to spend additional money aside from the $65 USD you already paid so a developer is needed. The slider is all over the place. I have requested to cancel the subscription and they replied that they will not refund me.

Using app

3 days

Total reviews

2

Average rating

1.5

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and we have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

1 / 5 Share

Dec. 7, 2020

It really isn't free per se. Because has a large permanent unremovable "Create your own Testimonial Slider - for Free" footer on all the testimonials unless you pay to remove it. Just a warning to all

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

2 / 5 Share

Aug. 24, 2020

I like what this app promises, but when you install it it is full of bugs and is not responsive :( sad. Wish you to improve asap.

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, So sorry this is happening for you! Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can have a look at them & provide you with the best suitable solution/workaround. Thank you very much for your feedback & patience.

All reviews

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