POWR: Customer Testimonials for Shopify

POWR: Customer Testimonials

POWR: Customer Testimonials App for Shopify

Developer

Rating

4.2

feedback

38

Reviews

chart

#1,438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include helpful customer service, ease of use, and clean design. Users appreciate the quick assistance provided by the support team and find the app simple to set up and customize. Additionally, the app offers useful features like banner sliders and testimonial sliders that enhance the appearance of their websites. However, negative feedback revolves around issues such as lack of responsiveness, bugs, extra white space after uninstalling, and the presence of a permanent logo on the banners that requires payment to remove. Some users also express frustration with the DIY nature of the app and the need for additional developer assistance.

Highlights

Helpful customer service and quick assistance
Ease of use and clean design
Issues with responsiveness and bugs
Presence of permanent logo and extra white space
Frustration with DIY nature and need for additional developer assistance

Rating Breakdown

  • 5
    50% (19 ratings)
  • 4
    21% (8 ratings)
  • 3
    8% (3 ratings)
  • 2
    5% (2 ratings)
  • 1
    16% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 30, 2024

I would like to thank Jamilya for the help, it was quick and easy to understand. The app in itself looks good

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

Richcarde M. was very helpful, even after I disconnected the chat. He was able to install my previous testimonials app on my new website. Quick and easy!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback. We feel fell proud that we were able to assist as expected and that you're enjoying the app💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

4 / 5 Share

Jan. 19, 2024

I tested several options for a testimonial slider app and this one met the most of what I was looking for but not all. The design is clean. It was easy to set up. I had one glitchy thing (font wouldn't resize) that the support team easily fixed for me. I have several really long testimonials so I kind of wish there was a "read more" option to expand the area to read the whole testimonial instead of making the testimonial area big enough to fit all the text.

Using app

3 days

Total reviews

9

Average rating

4.2

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

1 / 5 Share

Jan. 11, 2021

Based on customer service. The app is NOT user friendly - because of the DIY nature of the product, the company does not offer installation or customization services hence you need to spend additional money aside from the $65 USD you already paid so a developer is needed. The slider is all over the place. I have requested to cancel the subscription and they replied that they will not refund me.

Using app

3 days

Total reviews

2

Average rating

1.5

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and we have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

1 / 5 Share

Dec. 7, 2020

It really isn't free per se. Because has a large permanent unremovable "Create your own Testimonial Slider - for Free" footer on all the testimonials unless you pay to remove it. Just a warning to all

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

All reviews

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