POWR: Customer Testimonials for Shopify

POWR: Customer Testimonials

POWR: Customer Testimonials - Social Proof For E-Commerce

Developer

Rating

4.2

feedback

38

Reviews

chart

#1,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include helpful customer support, ease of use, and customizable features. Users appreciate the quick assistance provided by the support team and find the app easy to set up and use. They also like the customization options available for banners and slideshows. However, negative feedback revolves around issues such as bugs, lack of responsiveness, extra white space left after uninstalling the app, and the presence of a permanent logo on banners unless paid to remove it. Some users also mention difficulties with installation and editing functionality.

Highlights

Helpful customer support and quick assistance
Ease of use and customization options
Bugs and lack of responsiveness
Extra white space and permanent logo issues
Difficulties with installation and editing functionality

Rating Breakdown

  • 5
    50% (19 ratings)
  • 4
    21% (8 ratings)
  • 3
    8% (3 ratings)
  • 2
    5% (2 ratings)
  • 1
    16% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 30, 2024

I would like to thank Jamilya for the help, it was quick and easy to understand. The app in itself looks good

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

Richcarde M. was very helpful, even after I disconnected the chat. He was able to install my previous testimonials app on my new website. Quick and easy!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback. We feel fell proud that we were able to assist as expected and that you're enjoying the app💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

4 / 5 Share

Jan. 19, 2024

I tested several options for a testimonial slider app and this one met the most of what I was looking for but not all. The design is clean. It was easy to set up. I had one glitchy thing (font wouldn't resize) that the support team easily fixed for me. I have several really long testimonials so I kind of wish there was a "read more" option to expand the area to read the whole testimonial instead of making the testimonial area big enough to fit all the text.

Using app

3 days

Total reviews

9

Average rating

4.2

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

1 / 5 Share

Jan. 11, 2021

Based on customer service. The app is NOT user friendly - because of the DIY nature of the product, the company does not offer installation or customization services hence you need to spend additional money aside from the $65 USD you already paid so a developer is needed. The slider is all over the place. I have requested to cancel the subscription and they replied that they will not refund me.

Using app

3 days

Total reviews

2

Average rating

1.5

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and we have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

1 / 5 Share

Dec. 7, 2020

It really isn't free per se. Because has a large permanent unremovable "Create your own Testimonial Slider - for Free" footer on all the testimonials unless you pay to remove it. Just a warning to all

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

All reviews

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