POWR: Custom Form Builder Pro
Easy-to-use custom form builder to create any type of form.
Rating
1.7
feedback
4
chart
#2,908
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
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Less than a day
0%
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Less than a month
50%
-
Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users expressing frustration over billing issues and lack of customer support. One user mentioned losing all their forms after the trial period ended and not receiving assistance from customer support. Another user complained about being charged for a service they never used. On the positive side, users found the app easy to use and set up, with one user stating it was very helpful for their business. Another user praised the app for working well, despite requiring some coding to customize.
Highlights
Review RSS Feed
All reviews
June 11, 2025
NOT HAPPY!!! I made 12 FORMS during the TRIAL period, and they all worked great but when the TRIAL period was over and it was time to pick a plan, I TRIED TO DO THAT MULTIPLE TIMES and I reached out to customer support begging them not to delete my forms and to assist me with setting-up payment (Shopify controls when they get paid not me) and since my next billing date would be in JULY 2025 apparently, they ignored my plea and deleted ALL MY FORMS! I put in a lot of time and effort to make these forms and I AM NOT HAPPY that I have to start over! So, if decide to use this form builder, you'd better select a plan and make sure it activated LONG before the trial period end or you end up having to START OVER like me. I won't be using this form builder again since they did not respond to my request... I just use Google Forms for now! So they just lost a paying customer!
Hi there, Thanks so much for your feedback, we're truly sorry for any confusion or frustration you experienced. Please rest assured that our support team DID NOT delete your forms, they were hidden automatically during the issue with your account. As per our records, our team responded to your email right away to inform you the request had been escalated to our engineers. Since it was late in the evening,we followed up first thing the next morning to confirm everything had been resolved and all of your forms had been restored. It seems your review was posted during that brief window before you saw our update. We completely understand how stressful it can be when something doesn’t seem to work as expected, but your satisfaction remains our top priority. If there's anything else we can do to support you, please don’t hesitate to reach out to our live chat or email team. Furthermore if you're open to updating your review now that the issue has been resolved, we’d really appreciate it💙️
April 13, 2020
I tried this app. it did not work correctly. Powr charged me a fee of $35.92 for something I never even used. I will be disputing this on my credit card. Rip off.
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