Rating

4.5

feedback

86

Reviews

chart

#3,377

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    22%
  • Less than a year
    44%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, effectiveness, and excellent customer support. Many users appreciate the simplicity and functionality of the app, especially for managing pre-orders and backorders. The support team, particularly John, is highlighted for their quick responses and helpful assistance in resolving any issues. Users also value the free version of the app, noting that it provides essential features without the need for a paid subscription. However, there are a few negative reviews mentioning issues such as slow support responses, bugs in the app, and compatibility issues with certain themes.

Highlights

Positive feedback on ease of use and effectiveness
Praise for excellent customer support
Appreciation for the simplicity and functionality
Value of the free version
Negative feedback on slow support responses and compatibility issues

Rating Breakdown

  • 5
    83% (71 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    7% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2023

Finding a great solution is sometimes challenging and John made it easier with a product that shines.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Best service, fixed my issue on a Sunday in a flash. App works great out of the box. Can't thank them enough!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Ich kann absolut nur gutes berichten. Die Bedienung ist übersichtlich und leicht zu verstehen und die Funktionen sind für meinen Gebrauch völlig ausreichend. Wenn mal etwas nicht funktioniert (war bei mir in 3 Jahren nur 2x), hat der Support sofort geholfen und das wieder behoben. Antwort kam innerhalb von ein paar Stunden und spätestens einen Tag später lief alles wieder problemlos.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 29, 2023

After almost 8 months of use without problems, it has suddenly stopped working (500, Internal Server Error). Creating chaos in our store as many products no longer appear in pre-order and consequently being sold massively. There is no way to contact them and they do not answer the email sent to support. Is the fault permanent? Are you going to solve it?

Store

Simufy

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 8, 2023

If you need preorders on your site then this is the only app you need. Very customizable and reliable. We had a tiny glitch when we switched themes but the support staff was there to fix it within minutes. Can't say enough nice things about this app!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

All reviews

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