PreOrder Alpha
Sell pre-order, sold out, and coming soon products.
Rating
3.2
feedback
90
chart
#10,211
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
17%
-
Less than a year
39%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the ease of use and functionality of the app, especially in setting up pre-orders and managing stock. The customer service and support team have received high praise for their quick responses and helpful assistance in resolving issues. Additionally, the free version of the app is highly valued by users who find it effective for their needs. However, on the negative side, there are recurring complaints about server issues, crashes, and lack of response from the support team. Some users have experienced difficulties with the app not functioning properly, causing disruptions to their online stores and customer orders.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 2, 2025
I have been emailing support for over a 2 weeks with no response! Can't make any adjustments, backend only has error codes! Such as 500 | Internal Server Error, and Application error: a client-side exception has occurred (see the browser console for more information).
Jan. 28, 2025
Can someone respond to my emails about the app crashing for the 5th time and messing up all my preorders.....paying for this thing and cant even get an email back.....
Nov. 27, 2024
La app tiene el servidor caido y no puedo contactarme con soporte por ningun medio, esta interfiriendo en la configuración de mi sitio
Nov. 25, 2024
This app constantly crashes! The server will go done and the pre-order function stops working! No support. This app cannot handle high order volume. It crashes constantly. I do not recommend this app. I have been using this app for over a year. Stray away!!
Jan. 31, 2025
This app routinely goes offline with server issues effectively making its usefulness obsolete and requiring more admin work to reset the entire inventory of items it is applied to. Support contacts are ghosts with no response provided when the servers fail.
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