Rating

3.9

feedback

88

Reviews

chart

#5,554

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    17%
  • Less than a year
    42%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify App are quite mixed. Some users have praised the app for its simplicity, effectiveness, and excellent customer support, giving it 5-star ratings. They appreciate the easy setup, customization options, and the fact that it is free. The support team, especially John, is highlighted for their quick responses and helpful assistance in resolving issues. Users find the app useful for managing pre-orders, backorders, and special order items. On the other hand, there are negative reviews mentioning server crashes, slow support responses, and issues with the app not functioning correctly. Some users experienced problems with the pre-order button not displaying correctly or causing website slowdowns.

Highlights

Mixed reviews with praise for simplicity, effectiveness, and customer support
Positive feedback on easy setup, customization, and free features
Issues with server crashes, slow support responses, and app malfunctions
User appreciation for managing pre-orders, backorders, and special order items
Problems reported with pre-order button display and website slowdowns

Rating Breakdown

  • 5
    81% (71 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    9% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 27, 2024

La app tiene el servidor caido y no puedo contactarme con soporte por ningun medio, esta interfiriendo en la configuración de mi sitio

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 25, 2024

This app constantly crashes! The server will go done and the pre-order function stops working! No support. This app cannot handle high order volume. It crashes constantly. I do not recommend this app. I have been using this app for over a year. Stray away!!

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 22, 2023

Finding a great solution is sometimes challenging and John made it easier with a product that shines.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Best service, fixed my issue on a Sunday in a flash. App works great out of the box. Can't thank them enough!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Ich kann absolut nur gutes berichten. Die Bedienung ist übersichtlich und leicht zu verstehen und die Funktionen sind für meinen Gebrauch völlig ausreichend. Wenn mal etwas nicht funktioniert (war bei mir in 3 Jahren nur 2x), hat der Support sofort geholfen und das wieder behoben. Antwort kam innerhalb von ein paar Stunden und spätestens einen Tag später lief alles wieder problemlos.

Using app

About 2 years

Total reviews

1

Average rating

5.0

All reviews

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