Webkul Pre‑Order for Shopify

Webkul Pre‑Order

Optimize Cash Flow with Early Preorder Payments

Rating

3.3

feedback

7

Reviews

chart

#9,101

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with some users praising its usefulness, reliability, and excellent customer support, while others have faced issues with support responsiveness and functionality. Positive themes include the app's ability to offer pre-order and out-of-stock ordering capabilities, easy setup process, and helpful customer service. On the other hand, negative themes include slow support response times, issues with app functionality, and excessive follow-up emails after uninstallation.

Highlights

Usefulness, reliability, and excellent customer support
Issues with support responsiveness and functionality
Easy setup process and helpful customer service
Slow support response times and excessive follow-up emails
Issues with app functionality and uninstallation problems

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    43% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2021

Super useful app & reliable & very good (10/10) backend support. Highly recommend for any site wanting to offer pre-order & out of stock ordering capabilities.

Using app

9 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

This app helped us to easily add the pre order functionality to our site. It is simple to set up and the team helped us with setup and answered any questions we had promptly and the team also took the time to make sure it integrated with another existing app. Overall, it is a really good app and the customer service is great if there are any questions.

Using app

9 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 4, 2020

Bad! I tried to contact support and it took days and they never solved my problems, I had to install another app

Using app

22 days

Total reviews

2

Average rating

1.0

5 / 5 Share

April 15, 2020

We have looked for years for a Shopify app that allows partial payments for pre-orders. This app does it! It was easy to install. We needed help with the multi-product orders and technical support was very responsive. It was easy to make cosmetic changes to the app. This is the only app we have found that allows partial payments. Importantly, we can configure it product by product.

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 5, 2020

Deleted the app as it wasn't what we needed and didn't remove from our home page. Now we have a pre-order button that doesn't work!!!

Using app

19 minutes

Total reviews

1

Average rating

1.0

All reviews

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