All reviews

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    43% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2021

Super useful app & reliable & very good (10/10) backend support. Highly recommend for any site wanting to offer pre-order & out of stock ordering capabilities.

Using app

9 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

This app helped us to easily add the pre order functionality to our site. It is simple to set up and the team helped us with setup and answered any questions we had promptly and the team also took the time to make sure it integrated with another existing app. Overall, it is a really good app and the customer service is great if there are any questions.

Using app

9 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 4, 2020

Bad! I tried to contact support and it took days and they never solved my problems, I had to install another app

Using app

22 days

Total reviews

2

Average rating

1.0

5 / 5 Share

April 15, 2020

We have looked for years for a Shopify app that allows partial payments for pre-orders. This app does it! It was easy to install. We needed help with the multi-product orders and technical support was very responsive. It was easy to make cosmetic changes to the app. This is the only app we have found that allows partial payments. Importantly, we can configure it product by product.

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 5, 2020

Deleted the app as it wasn't what we needed and didn't remove from our home page. Now we have a pre-order button that doesn't work!!!

Using app

19 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

March 1, 2020

Uninstalled after less than a day because it's not quite what we needed. Low rating because: (1) it left a line of code that stops product variant photos from loading on the main frame, and (2) they sent us 5 emails in 10 days asking why we uninstalled the app. When someone doesn't respond to your original email, or even your first follow up email, please don't send them the same message every two days. They eventually stopped after we told them that their excessive emailing is an unnecessary and unauthorised use of our data. If you have uninstalled the app and have the same problem with the product photos, what worked for us in the end was deleting this line in the product template section: {% include 'wk-po-widget'%}

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for the review. Sincere apologies for the followup emails, but those were just regular followups sent to the customers to know the reason for the uninstall, there is no promotion or no marketing done in the emails, those are simple text emails for regular followup. As we can check, you have removed the app within 10 minutes : http://prntscr.com/ra872y And we have never received any email from your end regarding app questions/issue. We have also provided the option to remove the code automatically, before you remove the app : http://prntscr.com/ra8anz If you have any issue in removing the code, please email us on [email protected] We will be happy to help.

5 / 5 Share

Dec. 27, 2019

App does everything I need to take deposit payments. Super helpful support team which have helped set everything up.

Using app

4 months

Total reviews

1

Average rating

5.0