Mandu Music review for Webkul Pre‑Order
March 1, 2020
Uninstalled after less than a day because it's not quite what we needed. Low rating because: (1) it left a line of code that stops product variant photos from loading on the main frame, and (2) they sent us 5 emails in 10 days asking why we uninstalled the app. When someone doesn't respond to your original email, or even your first follow up email, please don't send them the same message every two days. They eventually stopped after we told them that their excessive emailing is an unnecessary and unauthorised use of our data. If you have uninstalled the app and have the same problem with the product photos, what worked for us in the end was deleting this line in the product template section: {% include 'wk-po-widget'%}
Hi, Thank you for the review. Sincere apologies for the followup emails, but those were just regular followups sent to the customers to know the reason for the uninstall, there is no promotion or no marketing done in the emails, those are simple text emails for regular followup. As we can check, you have removed the app within 10 minutes : http://prntscr.com/ra872y And we have never received any email from your end regarding app questions/issue. We have also provided the option to remove the code automatically, before you remove the app : http://prntscr.com/ra8anz If you have any issue in removing the code, please email us on [email protected] We will be happy to help.
