Akicon - Handmade review for Prefixbox AI Search & Filter

I had a great experience with Soma's support team – they were prompt, helpful, and really tried to solve my issue quickly. The app itself is well-designed and easy to use, and I honestly loved almost everything about it. However, the one major downside is that it doesn't follow the product order set in Shopify collections. Since product order is crucial for our store (we rely on manual ranking based on performance), I had to stop using the app, which was a tough decision. I truly hope this limitation can be addressed soon – if it is, I’ll happily come back to it. Thanks again to the team for their outstanding service!