Akicon - Handmade review for Prefixbox AI Search Bar Filter
July 13, 2025
I had a great experience with Soma's support team – they were prompt, helpful, and really tried to solve my issue quickly. The app itself is well-designed and easy to use, and I honestly loved almost everything about it. However, the one major downside is that it doesn't follow the product order set in Shopify collections. Since product order is crucial for our store (we rely on manual ranking based on performance), I had to stop using the app, which was a tough decision. I truly hope this limitation can be addressed soon – if it is, I’ll happily come back to it. Thanks again to the team for their outstanding service!
Thank you so much for your kind words and honest feedback! We completely understand how important product order is for your store. The good news is that our development team is already working on a solution to support custom product ordering within Shopify collections. Stay tuned, we’ll make sure to let you know as soon as it’s live! UPDATE: We've released the custom product ordering within collections feature on August 4! Thanks again for your support and valuable input.
Prefixbox AI Search Bar and Discovery, with smart filters