Brick Me review for PreOrder Now & Pre order | PQ
June 27, 2024
The app did not work on our development store, and the app support said development stores are not supported. This is the only way we can test apps without affecting or breaking our main store and for an app that's supposed to be free it's really baffling that this is not supported.
Thank you for your feedback. We apologize for the inconvenience you experienced with our app on your development store. Currently, our app does not support development stores, which we understand can be frustrating, especially for testing purposes. We noticed that our support team assisted you via live chat and suggested testing the app on your live store. It's disheartening to see a 1-star review without having had the opportunity to test the app fully on a supported store. We strive to provide the best possible service and would appreciate it if you could give the app a try on your live store before finalizing your rating. If you have any further concerns or need assistance, please don't hesitate to reach out to our support team. We are here to help. Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the Feedback 😊 Thank you for your understanding. Best regards, Codexade
Automate Your Pre-Order Process | Prequik Preorder Shopify