The RÜF review for PreOrder Me
July 22, 2019
I thought the app originally had over written some of my customizations but it was actually when I added Amazon Pay. The supplier helped me find the real issue and told me how to fix it. The app was working perfectly. I would recommend this app to anyone.
UPDATED: 2019-07-27 Thank you for your understanding, and finally solved the problem perfectly! --- 2019-07-16 First of all, thanks for your feedback about our service, we will continue to improve this experience. Our app provides the full-featured 7-days FREE TRIAL, includes many customization functions. you can easy to trial it with any store. In the FREE TRIAL, we help your store to did a few customization settings to help you to understand our app how to work and how to use it and you left the 5-stars positive review in the FREE TRIAL period. It’s a good journey for both of us. After that, in the second week, we did delay answering emails(vacation for team-build), but still replied it before the weekend. But at the same time, you DIDN'T subscribe to any paid plan still under the FREE TRIAL status, since resources issue, we will only focus on providing the perfect service to the paid customer as the high priority. Anyway, we apologize for your experience and will continue to improve our app and customer services.
