PreProduct next‑gen pre‑order
Smarter pay later pre-orders, pay now pre-orders & deposits
Rating
4.9
feedback
99
chart
#3,279
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
33%
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Less than a year
52%
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More than a year
11%
Reviews Summary
PreProduct is highly praised for its great app performance, excellent support, and ease of use. Users appreciate the app's configurability, seamless integration with Shopify, and the ability to manage pre-orders efficiently. The support team, especially Oli, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. The app is commended for its value, robust feature set, and prompt updates to enhance functionality. However, there are some concerns raised about the inability to change or cancel subscription plans easily, leading to initial frustration for some users. Overall, PreProduct is recommended for its effectiveness in running pre-order campaigns and its exceptional customer service.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Great app, great support. Highly configurable and we can control the preorder variants and lead times through the included API. We came to PreProduct after trialling several other preorder apps which didn't work with our theme, or had no API, or had an extortionate commission % on orders, or a poor support response. This one does everything we need at a sensible price and comes with prompt and helpful UK-based support. Oli helped us fix a couple of issues while we were preparing for launch. For context we're a Shopify Plus site using the Scale plan on the app, but it looks like it'd work well for larger or smaller sites too.
Jan. 31, 2026
Funkioniert intuitiv und einwandfrei. Super schnelle Beantwortung vom Fragen. Empfehle ich gerne weiter.
Jan. 30, 2026
PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding. They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn. We are really impressed!
Jan. 19, 2026
This app was really easy to set up and use throughout my pre-sale campaign. Highly recommend.
Jan. 15, 2026
The app dev team is extremely responsive and very helpful! We are a fast-growing company in the health and wellness space, and so we sell out or take preorders quite often. We also have some nuances to our website that have required tweaks to the app. We always land on some version of the app's settings that help move our business forward.
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