PreProduct next‑gen pre‑order for Shopify

PreProduct next‑gen pre‑order

Smarter pay later pre-orders, pay now pre-orders & deposits
Rating
4.9
Feedback
100
Reviews
Chart
#2,047
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the PreProduct Shopify App are overwhelmingly positive, highlighting the app's comprehensive features, ease of use, and exceptional customer support. Users praise the app for its ability to handle pre-order campaigns efficiently, its intuitive interface, and the prompt responses from the support team, particularly mentioning Oli's quick and helpful assistance. Many users appreciate the app's flexibility, seamless integration with Shopify, and the value it adds to their businesses. However, there was one user who mentioned difficulties in canceling the subscription plan initially, but the issue was eventually resolved. Overall, PreProduct is highly recommended for managing pre-orders effectively and receiving excellent customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 32%
Less than a year 53%
More than a year 11%
All reviews
4 / 5 Share
May 19, 2026

We had some issues with the pre-order button integrating on our site but customer service is very responsive which helped!

Store Using app Total reviews Average rating
Hettas 6 months 2 4.5
5 / 5 Share
May 14, 2026

I can't imagine a more comprehensive, feature-filled pre-ordering application than PreProduct. There's a lot of edge cases and varying requirements and scenarios entailed in a pre-order campaign, and the PreProduct team seems to have anticipated pretty much all of them. The app works great and can do absolutely everything you need. When I haven't been able to figure something out, Oli always responds within the day, often within an hour or two, to ensure everything is working smoothly. We are using PreProduct for thousands of high value pre-orders - if you want a system you can trust with a similarly important campaign, I can't recommend it enough.

Store Using app Total reviews Average rating
the design rules company 2 months 5 4.6
5 / 5 Share
Feb. 11, 2026

Great app, great support. Highly configurable and we can control the preorder variants and lead times through the included API. We came to PreProduct after trialling several other preorder apps which didn't work with our theme, or had no API, or had an extortionate commission % on orders, or a poor support response. This one does everything we need at a sensible price and comes with prompt and helpful UK-based support. Oli helped us fix a couple of issues while we were preparing for launch. For context we're a Shopify Plus site using the Scale plan on the app, but it looks like it'd work well for larger or smaller sites too.

Store Using app Total reviews Average rating
moshulu 21 days 4 5.0
5 / 5 Share
Jan. 31, 2026

Funkioniert intuitiv und einwandfrei. Super schnelle Beantwortung vom Fragen. Empfehle ich gerne weiter.

Store Using app Total reviews Average rating
Skingineered Cosmetics About 1 month 3 5.0
5 / 5 Share
Jan. 30, 2026

PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding. They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn. We are really impressed!

Store Using app Total reviews Average rating
A Living Poem 1 5.0

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