PreProduct next‑gen pre‑order
Smarter pay later pre-orders, pay now pre-orders & deposits
Rating
4.9
feedback
101
chart
#2,985
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
3%
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Less than a month
33%
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Less than a year
51%
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More than a year
11%
Reviews Summary
PreProduct is highly praised for its great app performance and exceptional support team. Users appreciate the ease of setup, the ability to manage pre-sale campaigns efficiently, and the prompt and helpful customer service provided by Oli. The app offers a robust feature set for running pre-order campaigns and is commended for its seamless integration with Shopify stores. However, there are some concerns raised about the inability to change or cancel subscription plans easily, leading to delays in support responses. Overall, PreProduct is recommended for businesses looking to run successful pre-order campaigns with reliable support and functionality.
Highlights
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All reviews
May 19, 2026
We had some issues with the pre-order button integrating on our site but customer service is very responsive which helped!
May 14, 2026
I can't imagine a more comprehensive, feature-filled pre-ordering application than PreProduct. There's a lot of edge cases and varying requirements and scenarios entailed in a pre-order campaign, and the PreProduct team seems to have anticipated pretty much all of them. The app works great and can do absolutely everything you need. When I haven't been able to figure something out, Oli always responds within the day, often within an hour or two, to ensure everything is working smoothly. We are using PreProduct for thousands of high value pre-orders - if you want a system you can trust with a similarly important campaign, I can't recommend it enough.
Feb. 11, 2026
Great app, great support. Highly configurable and we can control the preorder variants and lead times through the included API. We came to PreProduct after trialling several other preorder apps which didn't work with our theme, or had no API, or had an extortionate commission % on orders, or a poor support response. This one does everything we need at a sensible price and comes with prompt and helpful UK-based support. Oli helped us fix a couple of issues while we were preparing for launch. For context we're a Shopify Plus site using the Scale plan on the app, but it looks like it'd work well for larger or smaller sites too.
Jan. 31, 2026
Funkioniert intuitiv und einwandfrei. Super schnelle Beantwortung vom Fragen. Empfehle ich gerne weiter.
Jan. 30, 2026
PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding. They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn. We are really impressed!
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