Pretty Product Features
Highlight Features & Guarantees w Icons. Advanced Trust Badges
Rating
4.1
feedback
35
chart
#2,657
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
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Less than a day
29%
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Less than a month
37%
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Less than a year
23%
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More than a year
6%
Reviews Summary
The reviews for the Pretty Product Pages Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's ease of use, helpful customer support from Daniel, quick response times for support queries, and the ability to enhance product pages with customized features. Users appreciate the app's impact on increasing conversions and improving the overall look of their online stores. However, negative reviews mention issues such as overcharging, lack of communication from the company's support team, and technical problems with the app not reading collections or adding badges to products. Some users also expressed frustration with delayed responses from support.
Highlights
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All reviews
April 25, 2025
We recently discovered that we've been consistently overcharged every month for the past couple of years. After reaching out to the company twice through their own chat service, we received no response on either occasion. This lack of communication, combined with the overcharging issue, reflects very poor customer service and dishonesty. Extremely disappointed!
May 23, 2023
Very useful feature to improve your product page and show your offers For custom placement,Developer personally helps you to get things done
Dec. 22, 2022
As a marketeer, it is vital to do several A/B tests on our site. However, as our website was made with a specific theme we were not able to rapidly tests and hence scale our business. Then I realized Pretty Product Pages, which I wished I had found earlier. It is super easy to use and customer service is excellent and so is the price. 100% worth every penny. I would highly recommend it to everyone who wants to scale their business.
Dec. 9, 2022
This app is terrible. In two separate occurrences, the app stopped reading our collections and would not add the badges to the corresponding products. Took forever to hear back from support the first time, just for them to take a week and say they could not figure it out, and that the best thing to do would be to delete the app and reinstall it. It just happened a second time. This time no response at all from support. Don't know why they even have messaging within the app. The developer makes it seem he started to investigate the issue 20 hours ago? He didn't even respond until this review was posted, so there wasn’t an investigation even initiated. After the previous experience, I am sure there wouldn’t even have been a response for a week or so. Yes, the app works great like, when it's actually working, just like every other app. When it goes down, you expect there to be some sort of response. Support just isn’t a priority for them until you write a review. I got tons of rude and rapid emails from the developer after the review was posted. If only he would put that energy toward fixing the app.
Thanks for uninstalling. Wouldn't wish this overly demanding merchant on my worst enemy. /Daniel, founder.
Dec. 6, 2022
Pretty Product Pages is an App I wished I had found earlier. It allowed me to seamlessly add product features to our large marketplace catalog (750+ products). The UI is such that it made this a breeze, and now we have eye-catching product storytelling for all our products. Daniel from the customer support has been very helpful and responsive in the process, as I was playing around with the tool for the first time. Definitely got my vote!
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