Simply Me Boutique review for Flash Sales & Bulk Discounts
Nov. 27, 2023
I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.
Hi Amy, I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before. However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore. If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well. In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience. I hope that you would find our support helpful and give the app another try. Please feel free to contact our support [email protected] for more details of the solution Best regards,
Shopify bulk price editor, flash sale & discount manager