Filthbomb Breaks review for PriceMole
April 5, 2021
Terrible app. Only works half the time, developer doesn't even respond anymore. At this point, I take the lack of communication as admission that they know it doesn't work. Too many times I have lost out on profits and this app has set my price at my cost plus shipping when my competitors go out of stock numerous times. Also, 20% of all products tracked ended up having different tracked prices than the price on the site being tracked. Sent an inquiry, no response. The "remove item" when competitors are out of stock sets the quantity you have in stock to 999 instead of removing it which makes zero sense. I doubt anyone who actually uses this app really reviewed it. Literally lost thousands and none of my concerns get addressed.
I am sorry to hear you haven’t been able to contact our support, that seems to be unusual. May I ask how you are trying to reach out to our support? Usually, we get back to all queries from our Partners within a business day. In either case, I would be happy to have our team look at the issues you mentioned having! PriceMole is dedicated to supporting our Partners over the last 4 years since we’ve launched, and we always aim to offer a range of support options. 1) If you are having a particular issue with any URLs you can report them from within PriceMole and leave a description of your issue. Our support team gets notified immediately and usually resolves or responds within a few hours. 2) If have a question or prefer to discuss any other inquiries, please forward us a message at pricemole.io/contact or use the built in contact form in Shopify and we’ll have a team member get back to you shortly! We would really like to discuss your feedback and discuss and how we can help address them!
