Minasari Home review for PriceMole
Dec. 21, 2021
When sales people forget the 2 months for free discount, I get pissed off. They charged me right away the full amount. The app makes no sense. You need to manually add the SKU URLs to the app. The comeptition does it automatically for you. We have at least 3000 SKUs I want to monitor. At least offer some kind of upload for free. No thanks
My name is Angela and I’m the COO at PriceMole. Thanks for taking the time to leave us a review. I had a look on our end and there doesn’t seem to be any record of you being charged any amount. Are you sure that this charge was from PriceMole? We know that the Shopify billing cycle can be a bit confusing at times so I also reached out to Shopify, who was able to confirm that you have not been charged and would have sent you an email with confirmation. Additionally, I wanted to mention that PriceMole offers many different ways to track your competitors: 1. manually adding URLs, 2. using our automatch tool to find URLs 3. hire our data entry team to find and add all the data for you. Discovery service is a premium option and is completely optional. It involves our data entry team finding and matching your competitors by hand. This is a labor-intensive process but it results in the most accurate matches we can offer. Since most of our partners, time, and the data our team collects is worth a lot more than the cost, this offers a ton of value to our Partners and is extremely popular to get started with reliable data immediately. As always, please don’t hesitate to reach out to us directly if you have further questions or concerns.
