CHILL TEA Tokyo review for Webrex ‑ Pricing By Country
Jan. 23, 2023
We had really BAD experience unfortunately. Support staff was NOT helpful although we are beginner to Shopify,,, when we wanted to remove this App, and had a meeting with them, they told me they would refund because this App doesn' meet our requirement, but actually they told us they didn't want to proceed what they said to us...!! The changed the fact... We don't recommend this App!
Hello Admin, You were a beginner at Shopify so that is the reason you have hired Shopify Partners for your store and after you have changed many Partners from time to time, Our Customer Success And Support Executive Helped you and your all partners to set up your store and As you have changed almost 5-6 Shopify Partners, we never feel drained or any pain in providing the support as our Executive has repeatedly explained the working of our app and helped them all in setting up your store and even Our Executive provided you the Support round the clock on the Weekends and Even on the Bank Holidays as well while other app don't do though you have mentioned the Support is Bad which is something I don't Agree and which is not right And I Myself personally helped you to configure the theme from our app side several times We cannot be held responsible for any inaccuracies in refund information provided by your Shopify partner as they are not officially affiliated with our app and do not have the authority to make decisions regarding refunds. Only our app officials have the power to make such decisions and we are not aware and responsible for any conversations that happen between you and your partner, if your partner has done some false refund commitment so we can't commit anything over there Further detailed information regarding the refund has been shared with you by your email at [email protected] Best Regards
