ETNA Shirts & More review for Webrex ‑ Pricing By Country
I leave my feedback not immediately after installation, but after a certain period of using the application. I want to tell about the situation we are facing, perhaps it will help someone when making a decision about using the application. I installed the app, set different prices for different regions. I had a number of questions, the support service really answered very quickly. It is worth noting that different prices for different regions really appeared. Then I signed up for a paid subscription and then the most interesting thing began. The application made changes to the card of each product in my shop on shopify, after which each product turned out to be not in 2 variants, but in 22 variants, then all these changes were broadcast to my Facebook business account, and from there to Instagram. Thus, complete confusion began in my social networks, buyers began to write and ask why I have different prices everywhere, some on the website, others on Facebook and Instagram. I contacted the support service with my problem, the specialist categorically stated that their application did not make any changes to my social networks and he could not help with my problem in any way. I contacted him many times, trying to encourage him to understand the situation and connect me with the technical service, but each time I received a message from the script that the application was not making any changes and the support service could not help me. The result is that the application has confused all my sales sources (product card on the shopify website, Facebook business, Instagram store), the support service refused to understand the situation and abandoned me. I have decided to stop using this application. I will leave an addition to the review: The entire test period was completely spent by me. I just didn't need any changes from the application in my social networks and the product card on the site. However, these changes have occurred, which has absolutely destroyed my sales channels! I contacted the Shopify support service and received a response from them that the changes on the site were indeed made by the application!
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