Regular Gal review for Printaura

April 20, 2017

Not impressed at all. The customer service is rude rude rude! After reading everything in the Image Guidelines, I began building my store... only to find out I wasn't saving my images as CYMK - My bad! But them after REDOING everything, I stumble upon their YouTube page where I learn that the images need to be rasterized before uploading... a step that is NOT mentioned on their Image Guidelines page. When I asked why this video isn't listed, and if there are any more steps I need to know about, I was directed to the Image Guidelines page. The company give you NOTHING but the run-around. It's sad really, because the potential for greatness is there! Unfortunately, they don't understand the meaning of professionalism.