Encouraged Living review for Print Melon ‑ Print on Demand
May 3, 2024
I gotta say, I'm quite disappointed with this product / service. It took 3 weeks for me to get the order and then when I did, the printing was an iron on. That will come off after several washes. On top of that, the printing is not what was expected. The printing was not the way it showed on the shop page online. The positive was that customer service was quite responsive and the product before the printing was good. Overall, I would not recommend this service. If Print Melon can do something to fix these issues, I'll change the rating based on how they fix.
Thanks for your review. We apologize for the prints not being as expected, you can always message us for replacements or refunds. As for the shipping, also stated on our pages, it takes up to 5 business days after cleared payment. Once the package is picked up from our warehouse, there is nothing much we can do. I do see that your order was paid on 15th and delivered on 2nd, excluding weekends, it took less than 2 weeks to be delivered and less than a week to be shipped from our warehouse. We would love to make some new samples for your review. Our apologies.
