Dark Sentinel review for Print Melon ‑ Print on Demand

2 / 5

July 5, 2019

I want to like this app as the products are a bit different to what's available from most POD suppliers. The problem is international shipping costs start at $15 to ship a t-shirt. All other products on our store (from other suppliers) we can sell everywhere - we couldn't do that with these at this price so have had to remove the app. If they sort out better shipping arrangements, it would be worth a look.

Using app

Over 3 years

Total reviews

2

Average rating

1.5

Developer Reply

Thanks for your review, we are always on the look for new trends and new type of POD products. We do like to work direct with shipping carriers instead of using 3rd party shipping companies. 3rd party companies do give better rate for International shipping but then the products either get lost or being delivered too late. Our goal is to make your buyer satisfied with your final product, if he/she is satisfied, he will more likely be back and purchase more of your products. On the other hand, if his order is lost in transit or being delivered a month later, you may loose that customer of yours, we don't want that to happen. Our ultimate goal is to make your buyer 100% satisfied with the product, design quality and speed of the service. Our international rate may be couple dollars higher, but the end user would never mind paying couple dollars more knowing that the package will for sure arrive within very short time. With all that said, 90% of sales are in USA, our shipping rates in USA are the best with the service you can get. We are still negotiating for our international shipping rates with several carriers, and we will let you know as soon as we get the better rates. We do appreciate your review, it does help us to improve ourselves.

Print Melon ‑ Print on Demand for Shopify
Print Melon ‑ Print on Demand
4.6 star
116 reviews

Easy product customization and seamless order fulfillment

Shopify App Store