Print On Demand:Dropshipping
Print on demand,Personalized design,Dropshipping
Rating
4.0
feedback
15
chart
#6,802
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
20%
-
Less than a month
7%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for the 99DIY Shopify App are a mix of positive and negative experiences. On the positive side, many users appreciate the quality of the products, the ease of use of the app, and the quick and friendly customer support. Customers mention that the printing quality is high, the products are well-made, and the prices are competitive. The personalized service and quick responses from the support team are also highlighted as positive aspects. However, there are negative reviews regarding the customer service in cases of issues or mistakes with orders. Some users mention delays in resolving issues, lack of refunds, and difficulties in communication. Overall, the app seems to excel in product quality and user-friendliness but may need improvements in customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 17, 2023
Several orders have been fine, but when it goes wrong, customer service is terrible. My customer received the correct necklace but it did not have the personalized information. Requested them to fix it. After multiple emails requesting an update it is finally on the way, but over 3 weeks from the corrected order, making it over 6 weeks from the original order. I refunded my customer because it was the right thing to do, but they are not refunding me. I am phasing out the products now. So disappointing. *** UPDATE *** Downgrading from 2 to 1 star. I had to beg them to help my customer over several weeks, yet within 5 minutes of posting this review they responded with a long copy/paste email apology requesting delete review & they will refund. They didn't even bother to fill in one of the blanks or issue the refund & it's been several days.
April 5, 2023
I am So Happy that I found this Drop shipping company, Even though it is not a direct phone number to call, as soon as you write to them they answer you within 24 hours or right away. The Jewelry and other customized items are extremely incredible. I tested a chain for almost a year and it never turned. I am happy to say i will forever stay with this beautiful company.
Oct. 20, 2022
great app, i have used a few POD app, 99DIY is so easy to use, their fullfillment is good too, i am happy that my customers are happy about the product, that why i am happy about the app. Win-win!
May 6, 2022
This dropshipping company is one of the best I have encountered in Shopify. They really have a personalized service. They answer your questions without delay, resolve your challenges on time, give you lots of ideas on how to use their app and especially they STRIVE to keep you happy and making money using their app. Give it a try! and get ready to have the 99DIY PRINT ON DEMAND amazing experience!
April 20, 2022
They are super friendly, and quick reply & support. They send me some of samples. Printing quality is high and colorful. Products quality is well also. Prices are very good for marketplace. Thanks for Eve & 99diy team.
Thanks for your review, we are glad you enjoy thoes samples. We aims to provide best POD services to you. Hope we keep long cooperation with you ❤️
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